Granite House: Head Office

 Head Office


Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:


  • NO Agencies.

Software Installation/Support Technician

The Customer Support Department is looking for a person to join our team installing and supporting our award-winning business management software.

The role is split between or Mountsorrel offices & our various client sites to sites around the United Kingdom & Ireland. The role will include installing and configuring software, user training and telephone support.

The successful candidate will have excellent problem solving skills, a proven record of good customer service and be willing to travel on a regular basis including overnight stays. Knowledge of Microsoft Windows and Microsoft Office would be an advantage. Knowledge of the Motor Trade and/or Accounting knowledge is also desirable but not essential. Full training will be given.

Applicants must reside within a reasonable commuting distance of Loughborough, Leicestershire. A full driving licence is essential. The position comes with a mobile phone. A pool car will be available for travel to installations.


  • Full training and support will be provided here at our Mountsorrel main office.


  • Immediately.


  • Permanent (with initial 3 month trial).


  • Starting salary for the successful candidate will be £16-18k per annum plus compensation for nights away.
  • There is a monthly profit based bonus and recognition scheme.
  • A mobile phone for business use will be provided
  • A pool car will be available for site visits


  • Initially 20 days, rising by 1 day per annum with every two years of service up to a maximum of 25 days. Plus statutory bank holidays.

Want to be part of a winning team? Then get in touch (No agencies please), sending your CV and covering letter (quoting reference : NS/Support) to Nigel Smith at our head office here in Mountsorrel.

We look forward to hearing from you.