Granite House: Head Office

 Head Office

Directions

Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

We have released a new feature today to make the process of replacing machines that run Platinum even easier!

As you may be aware, your Platinum system is licensed for use on a certain number of terminals, and if you change a machine, it has to be re-authorised.

Prior to this release, you needed to contact us to go through the process of re-licensing. With this new feature, replacing a machine or transferring a licence to another machine can now be done by you from the Platinum login screen over the internet without needing our assistance.

  • You will be able to re-license the same terminal once per month by this method.
  • Due to the complications of Windows configuration, some of you may still require our help with this configuration for which we will continue to charge on the basis of time taken.
  • You will still need to contact us to increase the number of terminals for your Platinum system.

If you have any questions, please contact our Support team.

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