We have released a new feature today to make the process of replacing machines that run Platinum even easier!
As you may be aware, your Platinum system is licensed for use on a certain number of terminals, and if you change a machine, it has to be re-authorised.
Prior to this release, you needed to contact us to go through the process of re-licensing. With this new feature, replacing a machine or transferring a licence to another machine can now be done by you from the Platinum login screen over the internet without needing our assistance.
- You will be able to re-license the same terminal once per month by this method.
- Due to the complications of Windows configuration, some of you may still require our help with this configuration for which we will continue to charge on the basis of time taken.
- You will still need to contact us to increase the number of terminals for your Platinum system.
If you have any questions, please contact our Support team.