Granite House: Head Office

 Head Office

Directions

Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

SALTEX - 2016

Catalyst is pleased to announced that we are heading to Saltex for the first time this year in November.

Saltex 2016

We are very excited as Saltex is the UK’s national event for grounds care, sports, amenities, estates and green space management.

From turf care and specialist machinery to landscaping and playgrounds, over 260 exhibitors visit the show over the two days. We hope that you are one of the visiters to! Find us on stand H102 to pop in for a chat and discover all of out lastest features! Best of all its free to visit so why not come along?

Hope to see you there!

Lawns Show 2016

Catalyst is pleased to anonunce that the Lawns is taking place very soon!

Join us at Harland way, Cottingham, East Yorkshire HU16 5SQ on the 6th - 8th of September .

We willl be on Stand 24!

This show is open to the public. The annual Caravan Extravaganza gives enthusiasts from all over the UK their first opportunity to see the new season’s models. Whether you are an existing customer or interested in what we can offer you and your business. We would love for you to come meet the team. Let us demonstrate our software so you can discover our latest features!

Windows XP and Platinum

Alas it’s end of the line for Windows XP.

Microsoft themselves long ago abandoned support for this version of Windows. I've always thought it as "one of the best" but alas it's just become too difficult to continue to support it in a world constantly moving forward. We’ve reluctantly decided that continuing support of a product now only used by around 5% of our users is wildly uneconomic.

From January 2017 we will be supporting Windows Vista and later.

Personally I'd not recommend that particular operating system so for practical purposes Windows 7, 8 and 10 are recommended and fully supported by Platinum.

Any users still using XP beyond January 1st 2017 are best advised to upgrade Windows XP PC's. Personally I’m surprised they still work as they are wide open to viruses since Microsoft themselves abandoned support on April 8th 2014, over 2 years ago!

Windows XP PC’s served well; I’ve even got one myself sat under my desk as a foot rest. Sadly it’s time to move along. If you choose to continue using these faithful workhorses please be careful not to upgrade Platinum.

You may be able to squeeze just a little more life out of them but you won’t be able to take advantage of the many new features we release each and every month.

My sincere recommendation is to upgrade, not just for Platinum but also to be safe from the viruses that can wriggle through insecurities in XP with impunity.

Jeff

Practical Caravan, Practical Motorhome

New! Caravan and Motorhome Dealers can now export vehicle records to Practical Caravan and Practical Motorhome.

Practical
Motorhome Practical
Caravan

To use the service you will need to have an account with Practical Caravan and the relevant (chargeable) data feed option added to your Catalyst system.

Remember to double check vehicle details, price, features and sales text.

Don’t forget, Caravan and Motorhome Dealers can also feed vehicle details to Auto Trader, eBay Motors Pro and Gumtree Motors Pro. Advertising on our national Catalyst FindIt site is completely free.

Beware Ransomware

What is it?

  • It’s a program which encrypts the contents of your PC making it near impossible to access the information without paying a nameless stranger handsomely for the privilege, even paying does not guarantee you actually getting your data back. It’s immoral and illegal but in the open space that is the internet it never the less thrives.

How to get caught?

Just open the attachment to an unexpected email and watch your files encrypt before your eyes. Yes just one innocent mouse click could permanently deprive you of years of valuable information. The effect can be devastating for the unprepared.

Minimise the risk & impact..

Vigilance is essential. If an email looks suspicious then please don’t open either it or its attachments.

Installing good quality anti-virus software and email spam filters will minimise the numbers and this risk of malicious content arriving in your inbox. Unfortunately this threat is constantly evolving so protection can never be perfect.

Most importantly taking regular and rotated backup copies of data including documents, pictures and all else means that should the worst happen then recovery is at least possible.

  • Want to know more about the protection solutions that Catalyst can provide? We offer health checks, virus protection solutions and more... Contact our Sales team for more information.

Motorcycle Expo 2016

We had another great 3 days at Motorcycle Trade Expo. There was a very positive feel to the show and we were delighted to meet so many new prospects that had made the effort to specifically come and meet with us.

Motorcycle Trade Expo

We used this year’s show to launch our “online check sheets” feature which is now a standard part of Platinum online and the workshop management module. The check sheets look great on mobile phones and tablets and are very easy to use. What we did not anticipate was the level of interest from both Dealers and Motorcycle manufacturers.

It appears word spread very quickly and everyone wanted to know more. Staff from Honda UK, Suzuki GB, Dealership Principals, Workshop Managers and of course hard working Technicians all came to say hi and discuss how they can make more use of the new (and existing) features to help them "Bring in the business with Catalyst.

Catalyst have exhibited at Motorcycle Trade Expo every year for the last 21 years. We are definitely proud to be part of this fantastic annual event that brings the motorcycle industry together in one place. The organisers do a fabulous job to execute such a successful show each year.

Motorcycle Expo 2016 - Day One

A busy first day of the Expo for us. A good number of vistors - the first caller more or less at 9:00am and then a good flow of people for most of the day, a mixture of existing clients, new dealerships and clients of competitive systems looking to move up.

Day one

If you have yet to visit, please come and see us on Stand B28, we'd love to show you how we can help your business with our award winning fully integrated Dealer Management System and Service.

Motorcycle Expo 2016 - Setup

Setup day for us at The 2016 Motorcycle Expo.

Jeff on the Suzuki.

Thanks to Suzuki for the loan of the machine and once again great organisation from the show organisers.

Our improvised washer. Catalyst at Expo 2016

All went relatively smoothly except we forget a washer or two to attach the TV support to the wall – luckily bottle tops worked a treat, but of course we had to drink the beer – ah well.

The Suzuki on the stand with Mike in the background.

As always looking forward to meeting and greeting – seeing existing clients and showing potential new ones how we can help their businesses grow with award winning products and services.

Come & Meet Us On Stand B28 at Motorcycle Expo 2016!

Stoneleigh Park 24-26 January 2016

Catalyst at the Motorcycle Trade Expo 2016.

Catalyst will be exhibiting at the Motorcycle EXPO 2016

This will be our 21st year at the show!

Expo is always a great event where we meet potential customers and catch up with existing customers.

  • As usual we will be revealing some exciting new features so come and meet the team on Stand B28!

More advertising links for Caravan & Motorhomes

The vehicle sales module includes powerful features to help dealers save time and manage all of their vehicle advertising from one place.

New links to Autotrader, eBay Motors Pro and Gumtree Motors Pro for Caravan and Motorhomes means that dealers can now feed vehicle details to these sites at the click of a button.

Get On Your Mobile!

Use your free ‘Platinum Online’ session on your smart phone or tablet to lookup, photograph and attach the best images directly to the vehicle record.

Add your sales text and don’t forget to add features! Did you know that you can create and add your own options and features to the option list section?

You must have an account with the advertising site and the relevant (chargeable) data feed option added to your system.

  • Dont forget that advertising your vehicle stock on our national Catalyst Find-It site is completely free.

See Advertising Links for Caravan & Motorhomes.

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  • Emailing Stored Files +

    You can now compose an email from the "Media" tab attaching a stored file. This requires the "SXMail" module to Read More
  • Retention Centre +

    This program has had a thorough beneath the surface re-work so that under most circumstances it will be substantially faster Read More
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    You can now filter your list of items to pick in Platinum Online by specifying the picking list they were Read More
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