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Granite House: Head Office

 Head Office

Directions

Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

Practical Caravan, Practical Motorhome

New! Caravan and Motorhome Dealers can now export vehicle records to Practical Caravan and Practical Motorhome.

Practical
Motorhome Practical
Caravan

To use the service you will need to have an account with Practical Caravan and the relevant (chargeable) data feed option added to your Catalyst system.

Remember to double check vehicle details, price, features and sales text.

Don’t forget, Caravan and Motorhome Dealers can also feed vehicle details to Auto Trader, eBay Motors Pro and Gumtree Motors Pro. Advertising on our national Catalyst FindIt site is completely free.

Beware Ransomware

What is it?

  • It’s a program which encrypts the contents of your PC making it near impossible to access the information without paying a nameless stranger handsomely for the privilege, even paying does not guarantee you actually getting your data back. It’s immoral and illegal but in the open space that is the internet it never the less thrives.

How to get caught?

Just open the attachment to an unexpected email and watch your files encrypt before your eyes. Yes just one innocent mouse click could permanently deprive you of years of valuable information. The effect can be devastating for the unprepared.

Minimise the risk & impact..

Vigilance is essential. If an email looks suspicious then please don’t open either it or its attachments.

Installing good quality anti-virus software and email spam filters will minimise the numbers and this risk of malicious content arriving in your inbox. Unfortunately this threat is constantly evolving so protection can never be perfect.

Most importantly taking regular and rotated backup copies of data including documents, pictures and all else means that should the worst happen then recovery is at least possible.

  • Want to know more about the protection solutions that Catalyst can provide? We offer health checks, virus protection solutions and more... Contact our Sales team for more information.

Motorcycle Expo 2016

We had another great 3 days at Motorcycle Trade Expo. There was a very positive feel to the show and we were delighted to meet so many new prospects that had made the effort to specifically come and meet with us.

Motorcycle Trade Expo

We used this year’s show to launch our “online check sheets” feature which is now a standard part of Platinum online and the workshop management module. The check sheets look great on mobile phones and tablets and are very easy to use. What we did not anticipate was the level of interest from both Dealers and Motorcycle manufacturers.

It appears word spread very quickly and everyone wanted to know more. Staff from Honda UK, Suzuki GB, Dealership Principals, Workshop Managers and of course hard working Technicians all came to say hi and discuss how they can make more use of the new (and existing) features to help them "Bring in the business with Catalyst.

Catalyst have exhibited at Motorcycle Trade Expo every year for the last 21 years. We are definitely proud to be part of this fantastic annual event that brings the motorcycle industry together in one place. The organisers do a fabulous job to execute such a successful show each year.

Motorcycle Expo 2016 - Day One

A busy first day of the Expo for us. A good number of vistors - the first caller more or less at 9:00am and then a good flow of people for most of the day, a mixture of existing clients, new dealerships and clients of competitive systems looking to move up.

Day one

If you have yet to visit, please come and see us on Stand B28, we'd love to show you how we can help your business with our award winning fully integrated Dealer Management System and Service.

Motorcycle Expo 2016 - Setup

Setup day for us at The 2016 Motorcycle Expo.

Jeff on the Suzuki.

Thanks to Suzuki for the loan of the machine and once again great organisation from the show organisers.

Our improvised washer. Catalyst at Expo 2016

All went relatively smoothly except we forget a washer or two to attach the TV support to the wall – luckily bottle tops worked a treat, but of course we had to drink the beer – ah well.

The Suzuki on the stand with Mike in the background.

As always looking forward to meeting and greeting – seeing existing clients and showing potential new ones how we can help their businesses grow with award winning products and services.

Come & Meet Us On Stand B28 at Motorcycle Expo 2016!

Stoneleigh Park 24-26 January 2016

Catalyst at the Motorcycle Trade Expo 2016.

Catalyst will be exhibiting at the Motorcycle EXPO 2016

This will be our 21st year at the show!

Expo is always a great event where we meet potential customers and catch up with existing customers.

  • As usual we will be revealing some exciting new features so come and meet the team on Stand B28!

More advertising links for Caravan & Motorhomes

The vehicle sales module includes powerful features to help dealers save time and manage all of their vehicle advertising from one place.

New links to Autotrader, eBay Motors Pro and Gumtree Motors Pro for Caravan and Motorhomes means that dealers can now feed vehicle details to these sites at the click of a button.

Get On Your Mobile!

Use your free ‘Platinum Online’ session on your smart phone or tablet to lookup, photograph and attach the best images directly to the vehicle record.

Add your sales text and don’t forget to add features! Did you know that you can create and add your own options and features to the option list section?

You must have an account with the advertising site and the relevant (chargeable) data feed option added to your system.

  • Dont forget that advertising your vehicle stock on our national Catalyst Find-It site is completely free.

See Advertising Links for Caravan & Motorhomes.

Dealer Bikes

Catalysts seamless and effortless distribution of motorcycle information has been extended to include Dealer Bikes.

Dealer Bikes

The simple act of ticking a box on the bikes record causes automatic export of details including trade price, pictures and text about the bike further if anything changes that is automatically exported within a day.

The “Dealer Bike” difference is that it’s a trade to trade site. Bikes at dealers prices, an ideal route to moving on those “sticky” bikes that don’t quite fit your image and customer base. Turn dead money into useful capital, move them on with ease.

The Lawns Show 2015

The rhythm of the seasons, it’s summer and thus soon to be Lawns show time. Once again we’ll be in Hull for this annual gathering of the caravan trade celebrating it's 40th year.

The show dates are September the 8th to the 10th, Catalyst in the great outdoors!

Rugged Handheld Data Capture
  • This year will be of particular significance as well as demonstrating the latest features of our mainstream products as we’ll be demonstrating the year’s unique addition. It’s the latest in “on the road data capture” for field engineers. Rugged barcode scanning handheld pads capable of working with or without telephone signal, communicating work done and materials used and even photographs back to base as well as showing the field engineer work booked.

Looking forward to seeing old friends and meeting new ones. Even if you are not in the caravan trade, come along for a chat and a cold drink, you never know, you might even leave with a caravan!

Honda Approved Bike Web Feed

As all franchised Honda motorcycle dealers will be aware there has recently been a certain amount of difficulty and expense involved in population of vehicle information to the Honda approved bike web site. This turmoil followed the appointment by Honda of a new company to administer the site. It’s best said that the previously widely used route to populating the site seems only to be able to do this update very infrequently and at great expense.

Bike Information Feed
  • Catalyst are happy to announce that our pilot project to export bike information including images to the Honda approved used bike site has been successfully concluded.

All users of our software can now achieve the required result simply, quickly and very cost effectively. The process involves no more effort than filling in a "Honda Approved Used Motorcycle" tick box for the bikes to be exported and subscribing to our £50 per annum service. Both dealers and bikes will of course have to meet the stringent Honda standards but that’s entirely beyond our control.

We will also require a data permission form before we can export your data to any third party organisation.

Simply contact our sales team to enable this incredibly powerful time and money saving feature.

  • Motorcycle Expo 2018 Day Three +

    Day three at Motorcycle Trade Expo 2018 was another busy day for our team. Whilst some exhibitors reported “slow days” Read More
  • Motorcycle Expo 2018 Day Two +

    Day 2 at expo has been a great day to chat in depth with our loyal and long standing customers, Read More
  • Motorcycle Expo 2018 Day One +

    Day one of this year’s much anticipated Motorcycle Expo 2018 kept our team busy throughout the day meeting new prospects Read More
  • Come Visit Us At Expo 2018 +

    Stonleigh Park Exhibition Centre, 14th - 16th January 2018 2018 is nearly upon us which means Motorcycle Expo is edging closer. Read More
  • 2017 Service Dealer Conference & Awards +

    Catalyst have been at the Oxford Belfry Hotel today preparing for tomorrows “2017 Service Dealer Conference & Awards” Service Dealer is Read More
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  • Planned server maintenance for 22/01/2018 at 12:00 midday +

    We will be performing some important server maintenance on Monday 22nd January 2018 from 12:00pm GMT (midday) for up to Read More
  • Platinum Online Image Managers +

    It is now possible to select multiple images to upload in all of the "Image Managers" in Platinum Online. This Read More
  • Platinum Online and Platinum Mobile Activity Managers +

    The "Activity Manager" options in both Platinum Online and Platinum Mobile now optionally allow your technicians to see all jobs Read More
  • Logistics Document Production +

    The "Invoice Production" option has been renamed To "Invoice & Credit Production" and has been given the Windows "look-and-feel". It Read More
  • Purchase Order Export Report / Feridax EDI +

    Platinum now has the facility to specify an "Order export report" on the "Supplier Properties" - "Ordering" tab. This report is Read More
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