Catalyst offer two routes to fully integrated e-Commerce with Platinum Software. We can either provide our own e-Commerce web facilities or integrate with third party e-Commerce solutions.
The web offers huge trading possibilities, it does this with no customer facing staff and operates around the clock. The attractions are obvious.
The downside to the web is often that the products which sell on the web are not linked to the back office systems required to ship the goods efficiently. Broadly this product is intended to take the pain out of web trading by providing a seamless interface saving the need to re-key web orders into Platinum management software running in your office.
This option allows you to set up and control the content of your web site from within your office based Platinum software. The structure and content of the sales site are simply created and maintained, products may be grouped as required with relevant images as required. Incredibly simple, quick to set up, inexpensive and fully featured. You can add e-Commerce to your web site ("eShop") in hours without compromising on features or ease of use, we provide professional links to an integrated order processing system which can receive orders from the web site in "real time", display genuine "real time" current stock availability.
This e-Commerce system can be easily added to existing web sites provided by third parties, all they need to do is to provide a button to launch the e-Commerce from your existing sites. Colour schemes and graphics used will be styled to blend in with existing styles (using third party "CSS") to provide full shopping cart facilities and customer payment via "paypal".
We recognise that Catalyst are far from the only company developing e-Commerce software. Other companies have specific skills, specialisations and expertise, this means that they may well be better placed to provide your e-Commerce. We work with other companies to provide their e-Commerce sites with full integration to Platinum Software. There are no compromises, we offer exactly the same powerful facilities found in our own e-Commerce solutions. This integration is both modular and comprehensive.
Our most popular e-commerce link is with eBay. A very significant name in the world of on-line sales. Our software interfaces with eBay and details of sales made are directly imported into our stock and order processing systems just like items sold from via your own web page. The information received includes not only details items sold and payments received but also customer information via a routine which automatically matches eBay users to your existing customers records.
In short a fully automated interface to administer eBay orders which saves huge amounts of time and the saving of any keying errors over the conventional alternative of manual processing of these transactions.
We are a member of the eBay developer program.
Regardless whether you decide to use Catalysts own or a third party web developer to produce your e-Commerce site the same powerful features are available.
This is a brief and simplified overview of what can be achieved using existing software available from Catalyst combined with our on line data server. Costs for the software and service are broken down according to what features are required and the volume of data storage and transfer required.
What this means in practice is that we can make available on the web a standardised XML interface to pass information into and out of a customers local copy of Platinum Software.
Obviously standard Platinum reports can be used to provide stock information to populate a web site. These will not however automatically upload the information to the web. Likewise it is possible to report on and export customer information. The advantage to our software in this area is that it is completely automated and very reliable.
Without our specialist interfaces we suspect it is impossible to perform stock level “look up” or download orders directly into the Platinum order processing suite whilst automatically creating new customer records as appropriate.
Why do we charge? Essentially we charge because what we are doing sounds simple and easy but it is of course, not! Catalyst have to pay for the web servers and bandwidth that are required to run the system. We monitor the smooth running of the system and can even detect when a vital PC is switched off in your own office. The system is intended to run 24 hours per day, 7 days per week, 52 weeks per year. Obviously in all systems a fault cannot be 100% guaranteed to not occur but we have spent considerable time and effort to ensure the reliability of the system and in the unlikely even of a failure it’s ability to restart without loss of information. We have invested considerable programming time in devising and developing software to make it all happen.
This is an incredibly web integrated, secure and reliable solution for users of our software who want to run an e-Commerce web site. Our aim is to maximise reliability and minimise user input thus making it very staff efficient and therefore an incredibly cost effective solution to a tricky problem.
How do we move forward?