Our Customer Advisory Board
What is our Customer Advisory Board?
Our Customer Advisory Board is an opportunity for us to get regular feedback directly from our customers. Members of our Customer Advisory Board learn about products on the horizon and through surveys, provide us with useful feedback that we use to make informed decisions.
How does our Customer Advisory Board shape Platinum?
We use customer surveys and feedback to understand which ideas, features, and improvements matter most. This ensures that new developments are aligned with real world needs and deliver meaningful value.
Your honest insights about your business challenges and industry changes help us stay aligned with current and emerging trends across agricultural, construction and groundscare equipment, caravan and motorhome, motorcycle, and retail sectors
Hearing how you use our products – which features you rely on, what could be better, and where processes can be streamlined – helps us prioritise enhancements that make the biggest difference to your day to day operations.
Building a strong understanding of your expectations and preferences is essential. The CAB enables us to stay closely connected to you, learn continuously, and tailor our products and services to support your success.
Our Members
The members of our Customer Advisory Board continue to be instrumental in shaping Platinum and ensuring that it aligns with the current and future needs of our customers. With honest feedback from our members, our surveys help us gather insights about products on the horizon in terms of their usefulness and value.
Our members represent our customer base and have vast industry and dealership knowledge.
Director of JABloorAgricultural Services Ltd
Member Since March 2026Managing Director
Member Since March 2026Make an Impact
We are always looking to add new voices to our Customer Advisory Board.
Why become a member?
Get early visibility on planned and potential developments
Have the opportunity to influence developments
Deepen your understanding of how the software works, which can help you use it more effectively
Build a closer relationship with our team, which can lead to better support
Below you can view a description of our latest survey which we are collecting feedback on, and the topics we are covering.
Our next survey will begin in May, please check back then.
Survey Results
- View more
Our survey results will be published in June, please check back then.
Would you like to become part of our Customer Advisory Board?
Contact our sales team today at 0116 230 1500
or send us an email at sales@Catalyst-uk.com