What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience - your information helps us to better respond to your individual needs.
- To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We use a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway database only to be accessible by those authorised with special access rights to such systems.
An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site.
Catalyst's website and on-line services, may use “cookies”.
- To disable cookies in your browser consult your browsers help system.
- Find out more about cookies including how to disable/enable and delete them at the following websites www.aboutcookies.org and www.allaboutcookies.org.
Further information about Cookies
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Data may be collected from your Platinum DMS for distribution to third parties. We will only do this with your consent by you filling in a Data Permission form giving us permission to transfer your data. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
DMS Authorisation, Usage, Diagnostics and Updates
In order to provide monthly rental system updates and for file updates (Parts, PAF etc) our data server will be contacted with your system identification at least once for every day a company data set is accessed. These accesses are recorded and logged securely for service quality purposes.
Catalyst asks customers to help improve Platinum by providing diagnostic and usage information. This information sharing can be enabled or disabled at any point. Please see our Knowledge Base for further details.
Terms and Conditions
Please also visit our trading policy section establishing the use, disclaimers, and limitations of liability governing the use of our services.
This web site uses Piwik, an open-source software for statistical analyses of user accesses. Piwik is privacy-compliant and data is anonymised for storage. Piwik uses "cookies", which are text files stored temporarily on your computer. These files are deleted as soon as your web browser is closed. You can deactivate data recording by Piwik clicking here. If your browser supports "do-not-track" technology and you have turned it on, your visit will be automatically ignored.
The data Piwik collects is never sent to other servers or to third parties; it is used in anonymised form to improve our services. IP addresses are stored in Piwik without the final tuple. We know the network the query came from, not the specific computer.
This policy was last modified on 8th November 2017.