Recently I’ve had to contact your support more often than I would normally due to a specific programme I’d requested – you may remember being involved in setting it up. Your team have been fantastic, from the lovely lady who more often than not is my first point of contact (I’m ashamed to say I know her well but never asked her name) to Rob who is also extremely helpful and you can always rely on to call you back. This morning we had a problem and were locked out of Platinum and fortunately I had Nathan’s number as he’s been very involved in getting the report to run as we need it to, and texted him for some urgent assistance..

I must say he knows his stuff and he happily offered to jump in and fix the issue for us and get us up and running – fantastic service and to me it doesn’t matter what caused the issue (we know what it was) but I felt you should know that these guys are doing your business proud.

Top marks to them and specifically Nathan who I find is a busy guy but will always try his best to please.

Don Rutherford, Managing Director at West Coast Harley Davidson.

Investing in Platinum has dynamically improved the efficiency with which my business is organised and managed. The team at Catalyst are extremely knowledgeable and consistently helpful and I highly recommend them.

Rob Walker (Managing Director) at Harbour Marine.

Platinum is a fantastic system, it has made my work much more efficient and really helps me keep track of everything. If I have any problems I give the Catalyst Office a call and someone is always happy to help out as best they can, Tim made the install super simple and gave us brilliant training to get us going, he came in everyday for a week to make sure we knew what we were doing.

Sam Hindle, Operations Administrator at Hobby GBI.

Platinum E-Commerce is a good service and saves us lots of time too!

Jo Grey at Bike Torque Racing Ltd.

I have had feedback from both Marketing Director and CEO of Pilote. They are impressed with the method of using Platinum and feeding the websites with stock information.

This has given them a vision of the way to do things in the future.

This has had a positive effect on the continuing investment in Danbury as a brand and may well drive changes in the rest of the Pilote Group.

Mike Skitt, QHSE Manager at Danbury Motor Caravans Ltd.

We use the whole Platinum system including payroll amongst other things. We have been running 13 months on the system now and it has been a very good learning curve, we are finding our management accounts are so much easier to produce and reporting in general far superior in our opinion than previous systems used, in fact our P & L comes straight out of Platinum in the format we have always presented at a push of a button. The one thing we have found that is fantastic is the backup service they provide us when we need support, they are very approachable and extremely helpful - one thing in our opinion we found a previous system failing on constantly.

One section of the software that we haven’t utilised as yet but we are working on with a 3rd party is the ability to upload your stock, both parts and wholegoods automatically to an ecommerce site which will help us save time and keep stock up to date almost instantaneously on our soon to be new website.

Craig at Mark Weatherhead.

At South Coast Web Design, we develop and integrate e-commerce with a lot of internal management information systems. Catalyst is one of our favourites to work with as everything simply ‘just works’. We work very closely with Catalyst developers to ensure connectivity and transfer of data is seamless to both the website owner and its visitors.

We have a number of clients using Catalyst, all of which have varying levels of integration. One of our biggest customers ‘TranAm’ use Catalyst for quite complex rules involving e-commerce transactions which includes dealer specific branding and pricing. Their data feed is both ways with live stock showing on site and customer placed web orders arriving in Catalyst automatically.

Rob Brown, Managing Director at South Coast Web Design.

I did speak to the people at LAMMA and said to them we were pleased with the system but still have a lot to learn about it yet. But I am very pleased with the workshop side of the system, which is starting to make our workshop more efficient.

The whole set up where we have implemented the use of tablets to the technicians, which at first I thought would be an issue but after a bit of time and every one working together the technicians have proven that it adds value to what we do.

We have also found it to be really easy to use, it also gives out a more professional image and the technicians also think it’s great. All the pictures and details are coming back into one place instead of through loads of different phones, emails, messages etc.

Mark Garrick at Mark Garrick Ltd.

As a growing business Motorcycle Warehouse Ltd first used Catalyst’s Platinum software last year. What a difference it has made! All of our workshop jobs and stock are held on the system for ease of access.

For the cost of a few pennies, the Postcode and HPI lookup integration saves so much time it is a wonder how we managed before.

Now we are franchising our business and are insistent all of our franchises use Platinum.

It has everything you need to run a successful business and saves you time and money.

We wouldn’t be without it, just a great system.

Phil Reed (Managing Director) at Motorcycle Warehouse Ltd.

Dear Sir / Madam,

This is just a short email to highlight how user friendly your Catalyst DMS system is in comparison to the two previous DMS we have had. All our departments without exception have now settled into Catalyst and are enjoying the straightforward benefits.

From a management and accounts point of view I am completely satisfied with the straight forward, detailed, custom made reporting, this allows me at a glance to view, profit, productivity and all costs with a detailed breakdown from each department.

In short we are delighted with Catalyst and wish we had been with this system from the start.

Sometimes you may need to experience the bad systems to appreciate the good ones.

Bill Armstrong (General Manager) at Victor Devine & Co Ltd.

Since installing Catalyst Platinum Software to handle our stock control and customer invoicing we have found it to be a very efficient and cost effective alternative to the “industry standard” software we were previously running.

Its functionality and easy to use format are a dream, and the aftercare service is second to none. Friendly and knowledgeable staff are always on hand to assist with any questions we have, from the mundane to customising the software to our specific needs.

I could not recommend them enough.

Tegwyn Williams, Administration Manager at A&M Engineering.

We changed to Catalyst at the start of October this year and simply can’t believe the difference already. Our knowledge of the system is limited only by our lack of experience so far. We are so very impressed with the way this system guides you through processes and explains options at every stage.

We almost laugh now at the speed the system is customised to our needs. Our experience so far is: We explain the need for the system to show a certain detail and as we are finishing our request a button has magically been added to effect the change required. (Simply first class).

This system is tailor made for us it’s so adaptable and all our requests are met with positivity.

The support centre is second to none. We receive a return phone call promptly during which our questions and queries are answered and solved with speed.

It’s so refreshing to have an in depth system that is so straight forward to use and reports so well.

Looking forward to gaining more experience with Catalyst and discovering the full extent of what the system can do.

Great work guys.

Marion Forbes at Victor Devine & Co Ltd.

Catalyst deliver the tools that help us to be the best. The system is reliable, powerful and backed up by great support.

If you are in the Motorcycle Trade you need Catalyst.

Fred Speight at On Yer Bike.

Having used Catalyst for many years with another company, I am delighted that we now use it here at AMR. It is by far the easiest and most instructive system on the market for use in the motorcycle industry.

The staff are at the other end of the phone and always call you back to help you with any issues. Any bolt on’s that we have required have been added at decent price and quickly. We also had to ask for technical help to configure our network correctly and felt that the nominal charge levied was extremely good value for money.

It’s a system we could highly recommend. I can also say that we have tried one of the others on the market and it’s not a patch on Catalyst and works out more expensive in the long run too!!

Lynn Reid at AMR Motorcycles Ltd.

Well it’s been three years now since we left the security of our well known dealer management software system and implemented the Platinum system from Catalyst. So I thought it was about time I dropped you guys a line.

It is a little scary to shut down and switch on a new system, keeping fingers crossed and hoping all will go well. Well, we need not have worried, it was a breeze. Tim was confident all would be fine and he was right, (please don’t tell him). All the important information was extracted from our old system, magically changed into Platinum language and dropped onto the new server. Then polished and tweaked to give us exactly what we needed. From then on it was a quick learning curve and we were away and running.

But, what satisfies and impresses me more than any of the above, is the way in which the support and hardware guys deal with our enquiries. Problems arise, normally through our lack of knowledge but it takes just one phone call, someone dials in and we are away again. In the past we have waited days for this to happen, but with Catalyst you guys have it sorted within the hour, it’s incredible. On occasions I have had an idea and a report has been written for me whilst I speak to you over the phone, it’s just awesome service!

I don’t think for one minute we have mastered the system, in a way I hope we haven’t because finding the new parameters and making it work is very satisfying, if not slightly sad, but that’s men and gadgets for you.

Please keep up the great work you’re doing and good luck for a very promising future.

Kindest regards to all

Stephen

Stephen at Crossley Coachcraft Ltd.

We have enjoyed the support of Catalyst since 1994.

A great team who are very approachable.

Dave Lilley at Jack Lilley Ltd.

Catalyst’s Platinum system is an integral part of our business, with its ease of use and array of features we rely on, like its ability to help us manage our stock or maintain our customer records.

The support from catalyst is second to none and is a great reassurance if anything does go wrong with fast and effective responses to any queries.

All together Catalyst has and continues to help us create a smooth service for our customers while also helping us to manage many different aspects of the business.

Alex at Bob Minion Ltd.

We have been with Catalyst now for over 10 years and the system allows you to be as complex as you feel capable of being. It has made our day to day office work less than half! From 2002 to 2009 I had 1 full time and 1 part time office staff once we got to grips with the system for VAT, WAGES, NI, etc. I now have 1 part time office clerk Tuesday/Thursday and Saturday morning and also my accountants bill at the end of the year is £2/3k less. I would strongly advise anyone who gets Catalyst to get plenty of training to make full use of the system, and then you will really a get great benefit from the system.

Keith Knowles at KIK ATV's Ltd.

We have used the Platinum system for over ten years without problem. We find it integrates our manufacturing, sales, purchases and accounts systems in a very effective manner.

The support team at Catalyst is always helpful and friendly when we need any assistance. We would recommend Platinum to similar manufacturing businesses as ourselves without reservation.

Neil at Mayflower Kitchens.

I have been a Catalyst customer and used Platinum for a number of years now and as with any relationship, we’ve had our moments! I have come to realise that it is a good system and that the support is very professional.

The software is updated and improved constantly and the knowledge base is very useful. Overall the package represents good value for money.

Steve Dibbs at Poole Moto.

Thank you for your help in the last week or so.

Just to let you know that your service has been great and I found it very helpful that you asked us if we have any issues or need help for example with our system update, you passed it on to your support team and they called back to us with help within a very short period of time.

Also you called after the system update asking if all went ok and if our Platinum is working properly. You also again got your support team back to us regarding some questions we had after the system update....

Thank you and your support team for your help.

Marie Chlubnova at Chichester Honda.

We installed Platinum in April 2012 to replace our manual and spread sheet based Sales system, but due to wanting to ensure that we replicated as much as possible of our old system and business commitments, did not go live until January 2013. The Platinum system is very easy to use and we now have Salespersons who are computer literate using it very happily.

We have been very happy with the speed and standard of support in assisting with any queries and requests for bespoke reports; if it is at all possible then it is done!

One of the major benefits that we have found is that all our Sales information is now in one place and is easy to access, saving us many hours of manual searching through manual records.

All in all we can say that our experience of Catalyst Computer Systems has been a very happy one and we are looking forward to adding further modules when the time is right.

Glyn at Kenmore Caravans.

Catalyst have provided us with a fully integrated accounts and Point of Sale system that enables us to manage our business activity efficiently and in a cost effective manner. Since October last year, our business has experienced rapid growth and Catalyst have supported us every step of the way and have undertaken the installation of our Head Office and POS systems in an efficient and professional manner. Having subscribed to Platinum Software for many years in another business – we had no hesitation whatsoever in turning to Catalyst for the provision of our IT systems.

Kate Lloyd at Grape Tree.

Since incorporating Platinum by Catalyst into our business over 3 sites we have found it invaluable. We have constant up to the moment information at our finger tips which we have come to totally rely upon. It integrates our accounts with the accessory shop and parts, then with major unit sales and finally with the workshop to cut down on inputting and gives total traceability for stock moving around the Company and thus the ability to view everything that is happening live.

Nick White (Joint MD) at White Arches Caravans.

Catalyst have provided ourselves with payroll software for more than 18 years. Their product provides good value for money and their customer service is first class from the initial call to reception to the technician’s call back.

Jayne Sheehan at Bhatia Best Solicitors.

As a company that has been in business for 30 years, the transition from Sage to Platinum was exciting and scary – no more familiarity!!

I joined the company myself on the same day that Tim arrived to install Platinum……..new to the company, new to the role and new to Platinum.

I have to say that the first year has been a blast. Platinum and the wonderful support team at Catalyst (namely Tim Laundon) have held my hand every step of the way and that in itself is a testament to its flexibility, user friendly look and feel.

I have now completed my first full year of accounts with the greatest success. Any hiccups along the way have been dealt with swiftly and efficiently and have left me more knowledgeable about the capabilities of Platinum.

It is a wonderful system and I continue to learn about what it can do and I believe we have only just scratched the surface.

It is ever evolving, user friendly and dare I say it sexier than Sage.

My first year has been a pleasure.

Yvette Singer (Office Manager/Accounts) at Derek Barrett Transport Ltd .

We installed the Catalyst system three years ago when a new employee recommended it.

The system makes daily administration easier and the traceability is excellent.

Stuart Arden (Owner) at Ardens.

We have used catalyst dealer management software since 2006 and it has helped us grow and manage our business effectively. It allows us to control the business and make informed decisions. The support is always first class.

Darren Roebuck at A1 Moto Services Ltd.

As a new business, started in June 2012, we installed the Catalyst Platinum system from day one upon recommendation by an existing customer.

The programme is ideal for our business and makes day to day work so much easier. Adding/Finding jobs is so simple that the time saved is immeasurable.

The back-up service is excellent and all queries are dealt with effectively and efficiently.

We added the document scanner facility within two months and this facility again saves no end of time and vastly reduces the need to store documents.

We would highly recommend the Catalyst Platinum system to anyone considering this type of product.

Mike Ricketts (Director) at All About Bulk Ltd.

Today I was made to feel very old when I asked how long we had been customers and it was over 17 years.

We have always found Catalyst very helpful, knowledgeable and friendly. Having all our needs satisfied from one hardware/software supplier has eliminated any friction that could have occurred had we gone a different route. Platinum software is very user friendly and is always being developed and updated to meet customer ever changing demands. The hardware is very good quality and competitively priced and the hardware department always very helpful with configuration of 3rd party software such as antivirus and backup programs.

I have recommended Catalyst to at least 4 of my friends and I know they are happy too.


Kind regards

Stuart Bowers

Operations Director

Stuart Bowers at Bowers Motorcycles Ltd.

I would like to express my thanks in relation to the service provided by the Support Department at Catalyst.

Having recently submitted the HMRC returns I must congratulate your staff who have ensured the entire process has been smooth, trouble-free and easy to follow. Having contacted the department with an enquiry, they resolved the issue quickly, efficiently and professionally.

We have used the services of Catalyst over the past six years and I would like to congratulate the entire company. The service we have received, whether it be from the Sales or Support Teams, has been absolutely top-class and I would have no hesitation in highly recommending Catalyst.

Jayne Priest at Jayray Vehicle Solutions Ltd.

We installed Catalyst in 1996 as our DMS when the store first opened, since then the system has expanded to include full accounting and all aspects of managing a large busy dealership. For us the system is cost effective, basically ‘owning’ the system rather than leasing as is often the case. But what for us is most important is the back up and help when we need it whether it be hardware or software, without fail we can speak on the phone to resolve queries and any issues that may occur which invariably are sorted at that point. The system has grown with our business and now enables us to interrogate various aspects to maintain and improve efficiency and enhance profitability.

The staff are always friendly and helpful which makes for a more pleasant day, always nice!

Nigel Darken at Black Bear Harley-Davidson.

Albamoto have been using Catalyst’s Platinum system for several months now, and the range of features, coupled with the ease of use has been of tremendous benefit to us. As a new business, the support we received during installation and training was immensely useful too. Any small issues we’ve had (invariably our own error) have been resolved quickly with no fuss or drama.

The after sales support provided is 2nd to none. We would unreservedly recommend Platinum to any organisation looking to implement a dealer management software solution.

Jim Laird at Albamoto Motorcycle Engineering.

We installed the Catalyst system over eighteen months ago on the recommendation of another haulier and are absolutely delighted with it. It is easy to use and the staffs at Catalyst are very helpful with any queries no matter how trivial.

I have recommended the Catalyst system to other hauliers and so far three have gone on to install the same system.

Martin Bland at Amalgamated Bulk Hauliers Ltd.

We moved over to the Catalyst system in 2008. The Catalyst system has proved to be an immense step forward to improve the day to day management of the business.

Catalyst is used in all areas of the business to include Sales, Service, Shop and Accessories and of course Accounting and Reporting.

The system is continually evolving and support has been excellent, especially from Charles, who has been most helpful in tailoring the system to the needs of our business.

I would recommend this system for many types of business as an extremely effective business tool.

Verity Bryant at Grantham Caravans.

We have been a customer of Catalyst for 6 years and are completely satisfied with the Platinum system.

We chose Catalyst after a fantastic demonstration of the Transport package. With its integrated systems of Accounts, Workshop Management, Vehicle Costing, Payroll and Management utilities.

We were extremely impressed with the detailed reports and the powerful feature of entering and retrieval of information.

The professionalism of the staff is outstanding and is always on hand with their expertise and knowledge no matter how trivial the request is.

The system is updated regularly with input from the customers.

An overall excellent and impressive system.

David Cooper, Managing Director at RSL Distribution.

We realised the need for our dealers to be able to place orders on-line via our website and considered a number of potential solutions before deciding to go with the Catalyst proposal. Dealers can place orders, check prices (both retail and cost) and check stock in real time. The site works well with the iPad and other tablet computers, which allows our sales reps to place orders from the road and to check stock and prices for individual dealers.

The site links seamlessly with our back office system and in collaboration with Catalyst we have been able to develop the site to cope with the demands of both our business and our dealers. It is straightforward to set up and maintain, and offers the ability to tailor the aesthetics of the site to match your corporate image provided you have some knowledge of style sheets! The set-up and ongoing costs are reasonable in the context of both the savings that we are able to make, the convenience of 24/7 ordering for our dealers, and the extra information available to the sales reps.

In summary, the site has provided us with the tools for us to continue to develop our business and to improve our customer service at a sensible cost.

Pete Lloyd, (Marketing Director) at TranAm.

We have used the system for several years now and found that Catalyst allows us to monitor the business more effectively and enables me to make positive changes, the results of which can be easily seen – on Catalyst!

Charlie Jagger at Cobb + Jagger.

We have been dealing with Catalyst for seven years and have found them to be both professional and helpful for both hardware and software.

They provided a straight-forward migration to their software & backup to help you get up & running.

The software is good value, reliable, relatively easy to use and is updated regularly to provide new and generally useful features! The latest upgrade has given us a step change in the ease of contacting customers for service and MOT reminders, workshop bookings.

Being able to upload our bike stock onto eBay automatically is quite a timesaver and is something that we use all the time now. We find Catalyst to be easy people to deal with, with the ability to talk to the person who knows the answer rather than be pointed in the general direction and they are there to help when needed.

TJ Skrobot at Balderston Motorcycles.

Firstly, many thanks for everyone's support with the change over from Kudos to Catalyst.

It has been quite a daunting task for the team although, we are sure once everyone is used to the change over, this week will be a distant memory.

I would personally like to make you aware of how professional, understanding and how very patient Chris has been during his time with us, he is a real ambassador for your company. He happily stayed with us until 10pm on Wednesday evening when we were transferring Kenilworth's stock onto Alcester's which had been up lifted on to Catalyst and also gave his mobile number to myself and Barry....he really did go the extra mile to make sure we were okay and did not get stressed out. A true star

Sue Crookson at Broad Lane Leisure.

We have been using Catalyst Computer Systems Ltd for over 5 years. They were given responsibility to install our offices with new computer systems and offer support and back up. They did this with minimum fuss and disruption and have always been attentive and quick to respond to any issues or problems that have arisen over the years.

We have also taken on board their Platinum Modular Business System that we use throughout our company. It has proven to be an exceptional tool for processing orders, stock control and prospecting. It was modified to suit our particular demands which proved to be of great help when setting the system up, making it look relatively familiar to our staff and customers alike.

In summary I can say that Catalyst Computer Systems are a valuable partner to us and we would recommend them always.

Mark Spencer
Director

Mark Spencer at Elevator Equipment Limited.

Dear Mark,

Please accept this letter as testimonial that we are very happy with Catalyst Computers as a provider of our computer systems. You have been our provider since 1996 and your software, hardware and backup services are excellent. Your Staff are always very helpful and respond quickly to our requests for help and support.

On-going training and updating of the system is excellent as well as the adaptability within it.

We highly recommend Catalyst Computers

Yours faithfully

Kathy Skinner

Director

Kathy Skinner, Director at RES Tractors Limited.

Since we started using Platinum in 1996, you have updated and made changes to the software to suit our business. You have taken on board what we want to be able to achieve from the software and come out to make it so for us, spending hours making the changes and training those who need the training when necessary.

Your staff have made the software accessible from many computers and have set up other devices to the software for us to access from different computers. Whether we use the computer connected to the software or not, you have made it accessible for us to use that device from any computer.

Having such a large amount of stock within our business, all the data is stored in one place and kept organised, making it simple to access. We have stocks lists which are printable for those who wish to see all the stock we have within certain categories.

Since purchasing the label printer from you we are able to receive and check off all our goods in, in one easy step, and have all our stock locations printed on each label so none of our goods end up on the wrong shelf. Also they work with a bar code scanner you sold to us, so that part numbers are not incorrectly typed.

The work shop management module is user friendly and extremely clear to see how busy the workshop is or has been. You can even print a report to check how many hours you are booking out each week.

Your staff are extremely helpful when we have issues and sort the problems out within moments. The knowledge and helpfulness of your staff is something to be proud of.

We would recommend you to anyone.

Yours Faithfully

Richard Hughes

Richard Hughes at Hughes Bros..

We started working with Catalyst in July 2018 and were impressed by how quickly and easily our interfaces agroparts Basket and agroparts PartsLocator were implemented in their DMS.

Philipp Wiedemann, Key Account Manager at LexCom Industries.

Year on year, our growth and profitability has continued to go from strength to strength with the help and support of Catalyst Systems and their Platinum softare, which is why we use it to link all 3 of our shops.

Andy Pearce at Laguna Motorcycles.

We have been using the Platinum System for over seven years now, and it has helped us progress our company and keep us efficient. I wanted to write you this letter to thank you for the years of service and support that you team have provided Macaulay.

I would not hesitate to recommend your company and would like to thank you once more for your excellent service.

Tony Guerriero at Macaulay Marketing Ltd.

I would just like to say thank you to all at Catalyst for the excellent service we have received since March 2010 when we first agreed to have your software installed on our computers.

We find Platinum to be very user friendly and easy to adapt to new situations or requirements which we have . As you know , we use the accounts and stock aspects of the package and feel that this has greatly improved our efficiency in running our business . Essentially we feel that Platinum achieves this by putting the information which we require , whatever that may be , right at our fingertips. For us to be able to view an accurate stock valuation , stock level of a particular product line , to see what our company is owed and what it owes at the press of a button is a fantastic and vast improvement . It is hard for us to actually imagine running our business or indeed any business without this formidable tool.

We are entirely happy with the desktop computers and Zebra printers which you have supplied and installed here at Floorstock , and find that any problem which we face is dealt with quickly and without disruption to our business by you and the other Support workers.

Looking towards the future , we have asked you about certain additions to Platinum eg: barcode scanners for use in our warehouse. We are not yet ready to have them , however we know that they and other additions are there and available when we are ready and that Platinum is able to offer much that we may need in the future.

The best accreditation any business can have is to be recommended by it’s customers , and as a customer I can unreservedly recommend Catalyst and Platinum to any business.

Once again , many thanks for you service and support.

Tom Case at Floorstock Ltd.

It is simple, uncomplicated and it has transformed our business. We transport horses around the UK, Ireland and Europe. We can work remotely and have full traceability at all times. 

Nigel at C&C Horse Transport.

I have used or tested various systems for the haulage industry including the most commonly used system. We changed to Platinum software more than five years ago and this has made a vast improvement to our operations.

We like the ease with which updates can be downloaded from the internet when required and the up-to-date information that is available on the website.

The system is very flexible and there are various improvements we have made to our procedures though the facilities that are available. The report generating facility is extremely good and we now export data directly to our pallet system.

Gordon Brundell at Kenneth Howley Trasport Ltd.

We decided to purchase the Platinum system about 2 years ago and have been delighted with the programme ever since.

The features help us with all aspects of running a haulage company and gives us comprehensive reporting to monitor our drivers and vehicles.

The system is easy to use. Previous work carried out can be retrieved quickly without any fuss. All job related paperwork can be scanned and stored against one job number for immediate access.

Catalyst staff are always willing to help and can design new bespoke reports wherever possible.

We are happy to promote the programme to our friendly hauliers who are looking for this type of system.’

Simon Miller at Robinsons of Worcester.

We would just like to take this opportunity to say that Sharp Freight International has been using the Catalyst Platinum system for 12 months now and have found it the most suitable system on the market today!

With the professionalism and complete backing of the staff at Catalyst the move over went without a problem and 12 months later we at Sharps feel as though it has given us the ability to operate on a more efficient and professional level and to be quite honest we don’t know how we managed without it for so many years.

Thanks to all the team, and we look forward to working with you for many years to come.

Joe Sharp at Joe Sharp International Spedition.

We have only been using Platinum by Catalyst from February 2011, but we have found the transition from using three separate systems to one integrated system to be beneficial and time saving, not only from the point of view of Departmental sales but also the accounting package functions.

We launched the system simultaneously over all our Departments – Caravans, Awnings, Leisure Shop, Workshop, Parts and Bistro, and found the system coped admirably. We now find we have more control over the daily running of the business and the Management Reports produced are better than we have ever had.

On-going support is first class with the Help Desk answering queries efficiently and knowledgeable.

John Siddal at Yorkshire Caravans of Bawtry Ltd.

The Catalyst computer system has provided us with a much more effective way of managing the day to day running of the business, stock control and as a management tool.

The package has been adapted and modified to suit the needs of our company.

Since installation of the system in 2007 we have introduced its use into all departments throughout the company.

The training and support from the system provider has been very efficient.

Yvonne Robinson at Robinsons Caravans Ltd.

Platinum has streamlined our business and has given our company a much greater level of traceability. Our previous system had become antiquated and was causing a lot of headaches. Platinum is a user friendly system which we would highly recommend.

Ian McCormack at Perthshire Caravans.

We have been using Platinum for some years now and everything about it is so naturally organised and impressive in many ways. We’d certainly be lost without it now. Our sales team thrive on the very user friendly prospecting side of it and the remarkable sales module helps retain a structured and up-to-date workplace. The ever growing and expanding software means that opportunities are endless with an abundance of new flexible sections meaning you can add or remove as you grow more comfortable with the system, plus the team at Platinum are always open to suggestions and happy to talk you through anything if you need a refresh.

It certainly does help boost sales and assist us in our everyday work.

Alex Cockcroft, (Sales Manager) at Emm Bee Motorhomes.

We started using Platinum Software 3 years ago. We extended our shop which involved buying a lot more stock. We realised then that we needed a stock control system. The Platinum System enables us to book in and price up stock very quickly and easily as well as supply to our Workshop and book out stock to the Caravan Sales part of the business. The software can adapt to any part of the business. It is easy to use. The Staff are very helpful and we would recommend it to anyone.

The Staff at South East Caravan Centre.

We have used Platinum as our DMS for a number of years and have found it to be efficient, reliable, flexible, cost-effective and simple to use. We use it for all areas of the business, including manufacturer composite submission and payroll. We use it to control our vehicle stock and as a result of this, can upload vehicles easily onto the internet, saving considerable amounts of time and duplication. The support is very good - queries and requests are dealt with in a co-operative and helpful manner.

All in all, it's an excellent package.

Greig Coxall, (MD) at Brenwood Motors.

We use eBay heavily for our business and are ranked 3rd in number of items sold in the Motor Parts section.

We have found the integration of eBay and Platinum to be quick, easy, simple to use, and very cost effective. The matching and updating of customer records is excellent, and it has transformed the speed at which orders can be processed. It has saved us at least eight man hours per day on average. This has given us the time to deal with queries more promptly, which improves our customer service. It also gives us the time to examine and look for improvements to our business processes.

In short, it's MINT! 

Paul Teague at DLS.

Our business has experienced rapid expansion over the past few months with online sales dominating our annual turnover, most of which are made on eBay.

Our Platinum software automatically identifies and processes these orders, importing sales records into Platinum and adjusting stock levels accordingly. What used to be a time consuming process (occupying most of the working day) is now fully automated, saving us both time and money.

Additionally, the transparent nature of the eBay link means we no longer have to distinguish between online sales made from the various selling platforms and sales made in-shop, simplifying the entire sale to dispatch process.

Without the Platinum eBay link we simply would not have been able to cope with the sheer volume of eBay sales.

Paul Smeeton at Bitzforbikes.

We realised the need for our dealers to be able to place orders on-line via our website and considered a number of potential solutions before deciding to go with the Catalyst proposal. Dealers can place orders, check prices (both retail and cost) and check stock in real time. The site works well with the iPad and other tablet computers, which allows our sales reps to place orders from the road and to check stock and prices for individual dealers.

The site links seamlessly with our back office system and in collaboration with Catalyst we have been able to develop the site to cope with the demands of both our business and our dealers. It is straightforward to set up and maintain, and offers the ability to tailor the aesthetics of the site to match your corporate image provided you have some knowledge of style sheets! The set-up and ongoing costs are reasonable in the context of both the savings that we are able to make, the convenience of 24/7 ordering for our dealers, and the extra information available to the sales reps.

In summary, the site has provided us with the tools for us to continue to develop our business and to improve our customer service at a sensible cost.

Pete Lloyd, (Marketing Director) at TranAm.

Warr's have used Catalyst Computers exclusively for our Dealer Management System for nearly 20 years. The Platinum Software has evolved as necessary to enable us to maintain our performance, stock control, prospecting and reporting. We are very happy with their support both for hardware and software alike and we like the fact that they always respond to our requests for assistance in a timely and professional way.

John Warr (MD) at Warr's.

Just thought I would drop you an email to give you some positive feed back with regards to the Catalyst Find it we use here. We had an email enquiry from a English guy who was living in Russia, he found the bike on the find it site and sent somebody in to have a look, also we have just this week sold 3 used bikes to a customer in Germany which came about from the find it website.

Sam Broome at Bill Smith Motors Ltd.

We find Catalyst very knowledgeable, friendly, helpful and competitively priced, and having all our needs satisfied from the one source eliminates any potential friction between the suppliers of the hardware and software.

The information available from their system is incredible with continual useful updates available, regular courses for all programmes at all levels of competence, and the wages programme is so easy to use with the year-end PAYE problems a particular time saving relief.

George Petch at Wheels (Grimsby) Ltd.

Hi All at Catalyst,
I have taken 5 minutes out of my day to drop you a line to thank you for the very swift assistance and to let you know that the system we use is absolutely fantastic, whatever you wish to do, it can do it, it’s amazing, I have never come across a system like it and we here at Triple D Motosport Ltd only really use a tiny bit of the system. It’s simple and it works and you get fantastic back up.

Many thanks,

Neil Crayston, M.D.

Triple D Motosport Ltd
D3 Racing

Neil Crayston, (MD) at Triple D Motosport Ltd.

Comprehensive, reliable and powerful.

Catalyst is the only choice for a motorcycle dealer.

David Smith at ThunderRoad Motorcycles.

Since installing Catalyst as my Dealer Management System I have found a wide range of timely and useful information at my fingertips, Catalyst helps with every routine task in my business and my records are always up to date.

After expert onsite training Catalyst has proved to be easy to use and the little day to day problems have been quickly sorted out by their expert support staff.

I would recommend Catalyst to any Motor Cycle Dealer.

Phillip McCallen at Phillip McCallen Motorcycles.

After using Catalyst Platinum system for many years we couldn’t recommend it highly enough. Especially after using a few of the other DMS systems out there, Platinum is a great piece of kit, very sophisticated not overly complicated, and always being improved with new features.

The real beauty is the system was tailored pretty much to our business, with the reports how we wanted them, we like the flexibility. Thanks to you all there, the support has been great, keep up the good work.

Jason Jones at The KTM Centre.

After using both Biketech from Barclays Business Systems and Pacific DMS from Deep Blue we are now benefiting from the many features to be found in Platinum from Catalyst.

Apart from the advantages of such a feature rich package we are finding the system highly auditable and secure.

Training and support has been second to none and we are looking forward to a long relationship with Catalyst.

Vicky Fraser at Fraser's of Gloucester.

I cannot understand why all Motorcycle Dealers do not use Catalyst’s Dealer Management System.

Brian Pack (MD) at Corby Kawasaki.

We started using platinum in October 2007 and have been very impressed with the simplicity of use and the fact that as the system is modular we have been able to add sections as we progress.

The system also copes admirably with all aspects of our business which includes the sale of touring caravans, motorhomes and static caravans.

Graham Cowley at Amber Leisure.

Since working alongside Catalyst Computer Systems, our business has gone from strength to strength. When combining our expertise in website development and your expertise in data management, it’s a perfect partnership for serving the online marketplace in the motorcycle industry with a solid and reliable platform on which to grow the businesses of our customers.

As you know, we are proud to be the market leaders in Motorcycle Dealer Website Solutions and indeed proud to be associated with Catalyst Computer Systems. We are particularly delighted to have been selected as the exclusive partner of Triumph Motorcycles, whom I know carefully vetted a number of website development companies in the motorcycle market in order to make an informed decision. I am confident that part of this consideration was our strong relationship with Catalyst Computer Systems – the very fact that we have invested considerable time and effort into developing a website solution that fully integrates with the Platinum DMS was seen as a huge benefit to the dealer network.

Furthermore, when tasked with developing a fully dynamic online parts retail system with a ‘live stock lookup’ for Robinsons Foundry, it was clear that the Platinum DMS was so well suited to such an application. Considering your expertise in data management systems, we are totally delighted to have found a company with whom we can work with to give our valued customers the best possible online website solutions. Not just in terms of ecommerce, but the provision of used bike data straight from their Platinum DMS is incredibly robust – in our experience the most reliable source of raw data on the market today.

At DealerWebs, we are proud of our integrity and feedback that we receive from all of our customers – to this end, we are very careful of who we refer our customers onto. Catalyst Computer Systems are the only company that we actively refer our customers onto for DMS systems. We do so with the absolute confidence that your system is not only the market leader, but also reinforced by a strong and conscientious support team who are an absolute credit to your brand.

Thank you all for your continued support. I look forward to a long and fruitful business relationship.

Matt Bradshaw at DealerWebs.

I have been using the Catalyst Findit web site for about three months now and have found it a valuable free update to the already excellent Platinum dealer management system. It is simple to use and customise, allowing easy integration into your existing web site. It updates the website with a fully indexed and searchable stock list including a ‘Lucky Dip’ feature, at a pre-scheduled time every day, directly from Platinum, adding and removing bikes automatically as they come into stock and are subsequently sold.

All in all an impressive move forward for an already excellent product.

Paul Knight at Bill Smith Motors.

Riders Motorcycles have been using Platinum for over 10 years now. Its such a powerful application that allows us to do absolutely anything, even after all the years we have been using it there is still so much more available to us allowing our business to run efficiently. It's modular design allows you functionally at the core of your DMS or add on modules to give you and extra facet to suit your individual business needs.

However Platinum is half the reason we choose to stay with Catalyst computer systems, not only did we feel Platinum represented the best value for money over competing DMS, support for the software is brilliant should you have a question on something you don’t understand or help with report writing while the hardware support should anything happen is absolutely priceless, we feel the hardware engineers are top of the pile when it comes to knowledge, expertise and professionalism and will keep the wheels from falling off any business!

Paul Thyer at Riders Motorcycles.