Given the current circumstances in regard to the coronavirus situation, we have decided to take the following steps, in accordance with government advice, to protect our employees and customers. We aim to minimise the impact on our service whilst minimising direct face to face contact.
- Our sales and software support teams will be working mainly from home for the time being but will continue to be able to provide email, telephone and remote support. If you have an on-site session booked, we will be contacting you to discuss whether it is appropriate to carry on with this or whether it should be done remotely or postponed.
- Our hardware team will carry on working as normal for the time being but, again and as above, where there is an on-site visit arranged, we will contact you to discuss whether to continue with the arranged visit.
- Our admin team will also be working as normal for the time being.
We would ask that as much contact as possible is conducted via the usual email addresses or our support form on this website rather than telephone to allow us to continue to provide the support required to you all.
In these unprecedented circumstances, we regret the necessity to take these steps but consider them to be an appropriate response at this time.
We genuinely wish all our clients and staff well in these trying times and hope that the virus and surrounding issues do not affect you adversely. Hopefully we can all stay healthy, both physically and financially, to flourish into the future.