With growing concerns over the Coronavirus outbreak, Catalyst users may need emergency access Platinum from home. One solution for this is Google Remote Desktop, an application that will allow you to remotely access your work computer from home via an internet connection.
This application is free, and the only requirement is a Google account and for Chrome to be installed on both of the computers. However, due to lack of important features such as multi-monitor support, remote printing, and file drag-and-drop functions this should be considered a short term, emergency solution for staff that are required to be working from home for a short period of time.
For more information on how to use Google Remote Desktop please visit:
- Please note, due to it being a third party software, any help or support required from Catalyst about Google Remote Desktop will be chargeable. Installation is very simple with very clear and easy instructions from Google and we envisage help won’t be required.
If a long-term solution is required, please contact our sales team who will be happy to discuss your options. Depending upon your existing hardware setup, there may be a number of remote application options available to you.