Granite House: Head Office

 Head Office

Directions

Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

Platinum and Windows XP

Along with today's release of the 'Media Preview' update, Platinum will no longer run on Windows XP and Windows Server 2003 and 2003 R2 machines. We haven't supported Windows XP since January 2017 but Platinum did still function (albeit without support) on this platform.

All other machines running Windows Vista or later (Win7, Win8 and Win10) are unaffected.

Microsoft themselves long ago abandoned support for this version of Windows.

Windows XP is very vunerable to attack!

Multi-brand agricultural parts platform support - agroparts

agroparts - World’s largest multi-brand agricultural parts platform

Catalyst Platinum DMS now links with the world’s largest multi-brand agricultural parts platform, 'agroparts'.

  • Dealers using Catalyst Platinum DMS can now upload and download their parts basket / orders directly into 'agroparts'.

The agroparts basket upload / download tool is a new feature of Catalyst’s powerful and flexible DMS, helping dealers save time, become even more efficient and drive success.

The news of this new feature has generated much interest amongst dealers and the brands represented on the agroparts site. All parties can see the benefits of using Catalyst’s Platinum DMS.

More and more agricultural dealers are using Catalyst Platinum DMS to move their business operations forward. Dealers are reassured by Catalyst’s proven solution, continuous development program and the back-up provided by full-time, dedicated and experienced support teams.

Catalyst at Royal Highland Show 2018

It was an early start for two members of the sales team yesterday morning as they made their way North, to man our exhibit at the 178th Royal Highland Show.

Catalyst at Royal Highland Show 2018

As guests of trade body BAGMA we are delighted to join our industry friends and colleagues on Avenue Q Stand No.216. for the duration of this important and prestigious event.

Open to both public and trade, Royal Highland Show is always a lively event.

By 09:30 this morning the “trade only” area was already buzzing with our team very busy meeting new prospects, existing customers, manufacturers, distributors and key industry individuals.

Royal Highland Show takes place at the Royal Highland Centre, Edinburgh, EH28 8NB.

Trade stands opening times for the Royal Highland Show are;

Catalyst at Royal Highland Show 2018

Triumph Dealer of the Year

Long standing users of Catalyst Platinum software, hardware and services, Total Triumph have been named Triumph Dealer of the Year 2017.

The Taunton based dealer, who actively uses every aspect of our modular Catalyst Platinum Software, were delighted to receive the award which was presented by Paul Lilly, Triumph General Manager for UK & Ireland.

The award was given based on a number of factors including the high standards of sales, servicing and customer satisfaction, all aspects of dealership operations where the many features of Catalyst Platinum software can help dealers to get ahead.

Many congratulations to Total Triumph from all of the team at Catalyst!

Free vehicle advertising for Catalyst dealers on “The Bike Market”!

Advertising your vehicle stock on “The Bike Market” is free of charge for dealers using Catalyst

Free vehicle advertising for Catalyst dealers on “The Bike Market”!

Ian Sidney at The Bike Market tells us...

“The Bike Market aims to be an independent bike buying guide, featuring a free used price guide, bikes for sale and all manner of other useful bits. We are super excited to be working with Catalyst to offer you a chance to showcase your bikes on www.thebikemarket.co.uk completely free of charge.

Growth has been strong through 2017 and 2018 looks to be even more exciting so tick the box and send us your bikes for sale today. We also love to hear feedback on the site and are happy to answer any questions you might have: ian@thebikemarket.co.uk”

To setup the service we will require a signed data permission form from each Dealer that wishes to advertise with “The Bike Market”

Motorcycle Expo 2018 Day Three

Day three at Motorcycle Trade Expo 2018 was another busy day for our team.

Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

Whilst some exhibitors reported “slow days” we enjoyed meeting a steady stream of new prospects. Predominantly these were progressive dealers looking to leverage the many features and flexibility of Platinum to help them manage and grow their business. It was great to be able to hear of their success, plans for the future and discuss how Catalyst Platinum can help them drive their dealerships forward and achieve their goals.

Traditionally day three at Expo is an opportunity to get together with the manufacturers. It is always a very satisfying and flattering when the major brands are willing and eager to share their tactical plans and strategies with us. As the proven and established solution for dealers, the customer engagement and reporting tools within Platinum help dealers and the manufacturers introduce and enhance customer experience, dealership and brand performance.

Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

The press were very interested in our recent emphasis on after sales elements of dealership operations. Still an area of huge potential for any dealer, this is an aspect of the industry that is of huge interest to dealers and manufacturers. Our customer retention tools, workshop advisories, real-time activity logging, electronic check sheets are all key tools that help dealers build, customer satisfaction, aftersales performance and of course profitability.

By the close of the show at 4pm, we were still meeting dealers who were blissfully unaware of the artic conditions sweeping norther and western parts of the UK. We hope you all had a safe journey home.

Farewells said to our many friends and partners, we did as always take the time to thank British Dealer News, the event organisers, and their support staff for another great Expo.

Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

Many thanks to our team (Charles, Jeff, Matthew, Mike, Nigel and Sarah) for all their hard work in making the show the success it was.

Motorcycle Expo 2018 Day Two

Day 2 at expo has been a great day to chat in depth with our loyal and long standing customers, it’s always important to share ideas and aspirations. Several key new prospects took time to meet with us and we are looking forward to some very exciting projects in 2018!

The Catalyst check sheet Challenge continues to be a fun distraction from the rigors of expo, no-one managed to find all of the faults so the technicians at Arnolds Motorcycles are winning.

Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

Neil Mossman of Total Triumph was todays check sheet challenge star and proudly collected his bottle of fizz!

Motorcycle Expo 2018 Day One

Catalyst at the Motorcycle Trade Expo 2018 on stand B28. Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

Day one of this year’s much anticipated Motorcycle Expo 2018 kept our team busy throughout the day meeting new prospects and catching up with existing customers.

An interesting and fun attraction on our stand this year is the “Catalyst Check Sheet Challenge”.

Participants were invited to appraise a Yamaha MT-125 using our electronic check sheets feature and Platinum online to record faults/issues on the machine.

The faults, some easy to identify and a couple of sneaky ones, exist on the machine and participants had great fun trying to identifying them. Fortunately using Platinum Online on mobile phones and tablets is easy allowing most participants to beat the 180 Second time limit!

A huge thank-you to Arnolds Motorcycles (Loughborough) for lending us the motorcycle and especially to their technicians for preparing the machine and creating some very interesting and fun “faults”.

Catalyst at the Motorcycle Trade Expo 2018 on stand B28. Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

Well done to winner of day one, Rob Heatley of Hampshire Motorcycle Centre, pictured collecting his much deserved prize.

Come Visit Us At Expo 2018

Stonleigh Park Exhibition Centre, 14th - 16th January 2018

Catalyst at the Motorcycle Trade Expo 2018 on stand B28.

2018 is nearly upon us which means Motorcycle Expo is edging closer. We will be attending the show as usual in what will be our 23rd year at the show. You can find us on Stand B28.

Motorcycle Expo is once again being held at Stoneleigh Park Exhibition Centre, Kenilworth, Warwickshire from the 14th-16th January running from 9:00am - 5:00pm on both Sunday & Monday and 9:00am - 4:00pm on Tuesday.

Motorcycle Expo is one of the highlights of the year for us at Catalyst & we are very much looking forward to seeing you all.

  • As usual we will be revealing some exciting new features so come and meet the team on Stand B28!

2017 Service Dealer Conference & Awards

Catalyst at 2017 Service Dealer Conference & Awards

Catalyst have been at the Oxford Belfry Hotel today preparing for tomorrows “2017 Service Dealer Conference & Awards”

Service Dealer is the UK’s leading news & information resource for Garden, Turf care, Farm, ATV & Outdoor Power Equipment.

This will be our first year at the Conference & Awards ceremony and we very much look forward to meeting with existing & new customers. As a “Gold Sponsor” of the event we are delighted to be handing out the “ATV/Quad Dealer of the year” award during the evening Awards ceremony.

  • The conference is a one day event and takes place on Thursday (16th November)
Catalyst at 2017 Service Dealer Conference & Awards

Visit Service Dealer Conference & Awards for further details.

  • Multi-brand agricultural parts platform support - agroparts +

    Catalyst Platinum DMS now links with the world’s largest multi-brand agricultural parts platform, 'agroparts'. Dealers using Catalyst Platinum DMS can Read More
  • Platinum and Windows XP +

    Along with today's release of the 'Media Preview' update, Platinum will no longer run on Windows XP and Windows Server Read More
  • Catalyst at Royal Highland Show 2018 +

    It was an early start for two members of the sales team yesterday morning as they made their way North, Read More
  • Triumph Dealer of the Year +

    Long standing users of Catalyst Platinum software, hardware and services, Total Triumph have been named Triumph Dealer of the Year Read More
  • Free vehicle advertising for Catalyst dealers on “The Bike Market”! +

    Advertising your vehicle stock on “The Bike Market” is free of charge for dealers using Catalyst Ian Sidney at The Read More
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  • Sales Order Dispatch - Consignment Numbers +

    The "Sales Order Dispatch" now allows you to specify individual consignment numbers for each package if required. See our Knowledge Read More
  • Sales Order Dispatch +

    A new menu option has been added to "Sales Order Processing", "Sales Order Dispatch", designed to assist you in packaging Read More
  • agroparts Import/Export +

    We have added stock list import and export support to Platinum for use with the 'agroparts' website. This website is Read More
  • Vehicle Interests +

    In order to add functionality to the prospect vehicle interests we have added the ability to store addition information about Read More
  • Media Tab Previews +

    When you select attached files on "Media" tabs throughout Platinum, it will now show a preview on screen of the Read More
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