Day three at Motorcycle Trade Expo 2018 was another busy day for our team.
Whilst some exhibitors reported “slow days” we enjoyed meeting a steady stream of new prospects. Predominantly these were progressive dealers looking to leverage the many features and flexibility of Platinum to help them manage and grow their business. It was great to be able to hear of their success, plans for the future and discuss how Catalyst Platinum can help them drive their dealerships forward and achieve their goals.
Traditionally day three at Expo is an opportunity to get together with the manufacturers. It is always a very satisfying and flattering when the major brands are willing and eager to share their tactical plans and strategies with us. As the proven and established solution for dealers, the customer engagement and reporting tools within Platinum help dealers and the manufacturers introduce and enhance customer experience, dealership and brand performance.
The press were very interested in our recent emphasis on after sales elements of dealership operations. Still an area of huge potential for any dealer, this is an aspect of the industry that is of huge interest to dealers and manufacturers. Our customer retention tools, workshop advisories, real-time activity logging, electronic check sheets are all key tools that help dealers build, customer satisfaction, aftersales performance and of course profitability.
By the close of the show at 4pm, we were still meeting dealers who were blissfully unaware of the artic conditions sweeping norther and western parts of the UK. We hope you all had a safe journey home.
Farewells said to our many friends and partners, we did as always take the time to thank British Dealer News, the event organisers, and their support staff for another great Expo.
Many thanks to our team (Charles, Jeff, Matthew, Mike, Nigel and Sarah) for all their hard work in making the show the success it was.