Granite House: Head Office
 Head Office

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Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500 (Reduced service)
Please email any sales or support queries.
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

Perseus Operating Group of Constellation Software Inc. Acquires Catalyst Computer Systems

Constellation Dealership Software

MOUNTSORREL, LOUGHBOROUGH, SEPTEMBER 1, 2020 – Catalyst Computer Systems, a leading business management software supplier to specialised trades and dealers, announced today that it has been acquired by the Perseus operating group of Constellation Software Inc. (TXS: CSU), based in Toronto, Canada. The company will retain its headquarters in Mountsorrel, Loughborough.

Catalyst’s acquisition further expands Perseus’s presence in the United Kingdom’s dealership software markets, having already established a strong presence via its 2012 acquisition of Ibcos – a leading business software supplier to agricultural, groundscare and construction dealers. Overall, Catalyst marks Perseus’s ninth acquisition in the dealership software market, and is now part of the Constellation Dealer Group, which includes industry-leading businesses like Integrated Dealer Systems (IDS), Dealer Information Systems (DIS), Ideal Computer Systems and c-Systems Software.

“We are delighted to have Catalyst’s employees and customers join the Perseus family,” said Daniel Zinman, the Vice President of the Perseus Group. “Catalyst’s addition to our portfolio will expand our insight into the industries we already serve in the UK, which will help us pioneer new technologies in ways we haven’t thought of.”

The acquisition will also allow two of the three founding directors of Catalyst – Charles Allison and Les Ward – to retire, while Catalyst’s Sales & Marketing Director, Jeff Kingsbury-Smith, will remain in charge as the Managing Director.

“We’ve always aimed to be a one-stop shopping service for caravan and motorcycle dealers,” said Jeff Kingsbury-Smith, “and I’m happy to say that following the acquisition by Perseus, this will not change. We are still totally committed to putting our customers and our industries first. Their success is what got us here, and it will remain our priority.”

As a result of this commitment, Catalyst intends to continue support all the markets it currently serves, including motorcycle, caravan and motorhome, car, logistics and road haulage, retail sales, trade counter and order distribution and agricultural machinery.

About Catalyst Computer Systems

Since 1989, Catalyst Computer Systems has been helping specialised trades and dealers in the United Kingdom manage their business successfully with Platinum Software. This highly versatile product is one of the leading dealer management systems in many industries, including Motorcycle, Caravan & Motorhome, Car, Logistics & Road Haulage, Retail Sales and Trade Counter & Order Distribution.

About Perseus

The Perseus operating group is a provider of software solutions to a number of vertical markets. As an operating group of Constellation Software Inc., Perseus acquires, manages, and builds software businesses which provide specialised, mission-critical software solutions. Perseus companies seek to become leaders in their markets by improving their operations, growing through organic initiatives, and seeking acquisitions that can strengthen their market position.

About Constellation Software Inc.

Constellation’s common shares are listed on the Toronto Stock Exchange under the symbol “CSU”. Constellation Software acquires, manages and builds vertical market software businesses. Further information about Constellation may be obtained from its website at www.csisoftware.com.

Catalyst Join Constellation Software Inc

Constellation Software Inc

The Catalyst Team are pleased to announce that Catalyst Computer Systems Ltd has been acquired by Constellation Software Inc.

Constellation Software is an international provider of market-leading software and services to multiple industries, both in the public and private sectors, and the addition of Catalyst sees them widen their already impressive portfolio further into the UK dealership network.

Jeff Kingsbury-Smith, Managing Director of Catalyst said "Our acquisition by Constellation Software Inc is a major step forward for Catalyst. We will benefit from a depth of resources previously unimaginable, backed by the financial strength and experience that such a large group can offer. Our plan is to continue to develop and combine forward-thinking software services with the friendly personal service we have always offered."

Catalyst will remain an independent trading company doing what we do best, developing industry leading software and providing great service. The advantage is that now we are backed by the resources and experience of a major international group.

For the team at Catalyst it is business as usual, our infrastructure and office are unchanged to ensure minimal disruption. Software development, support, training and upgrades will continue as ever to ensure your system is always at the leading edge. From the perspective of you the customer there will be no major changes, although we will be evolving forward with increased impetus. As always, we will remain a very customer focused business because your success is our priority.

We do not anticipate major change but if you have any questions please feel free to contact us in the usual ways. All contact details are unchanged.

Coronavirus Update - Lockdown

COVID-19

Coronavirus

As you will be aware we are all in a lock down situation. Catalyst will continue to operate in order to provide our customers with ongoing support in these troubled times.

Whilst our telephone lines continue to operate this is on a very reduced basis we ask that you do not phone us unless it is absolutely essential.

We are currently all remotely working. Our sales and support departments are operating on an e-mail only basis please use one of the following e-mail addresses to contact us.

We remain committed to helping where we can & sincerely hope that our many customers, staff and friends remain safe, well and that we all get through this very difficult time.

In these unprecedented circumstances, we regret the necessity to take these steps but consider them to be an appropriate response at this time.

Jeff Kingsbury-Smith M.D.

#covid-19

Important Announcement from Catalyst Computer Systems

I write to inform you that unfortunately and with immediate effect Mike Cameron has left the company and is therefore no longer acting on behalf of Catalyst Computer Systems Ltd.

We sincerely wish Mike well in his future career.

I would like to assure you of our uninterrupted support and continuation of service as normal. We will be redeploying existing staff to cover Mike's various duties and responsibilities. Mike's former mobile number is unfortunately no longer available. For all enquires please call our reception on 0116 2301 500.

All e-mail will continue to function without interruption and will be directed to appropriate team members. Our general sales contact e-mail address sales@catalyst-uk.com continues to be the best way to contact us for sales related enquiries.

Yours,
Jeff Kingsbury-Smith (Managing Director)

Hoco Parts

Hoco Parts

Just one of the many great features offered to Platinum users is our regularly updated parts & prices file service. These manufacturer-supplied files can be added into your system and will automatically update the prices of any parts you stock from this supplier within your system.

This is a great way of ensuring your prices are constantly upto-date, giving you peace of mind that you’re remaining profitable when buying and selling parts. We currently maintain a huge library of parts and price files accross all trades, and even if we don’t currently provide a manufacturer file that you require we’re happy to liase with the manufacturer to obtain the file on your behalf. As industries are constantly changing, companies are adapting and new parts manufacturers and stockists are always coming along so we’re always adding in new files.

The most recent file to be added to our price file library is from premium motorcycle parts wholesaler Hoco Parts. Hoco Parts stock parts & accessories from a huge range of manufacturers including; Castrol, Maxxis, Pirelli, Dunlop and much, much more. If you are interested in adding this file to your system, or would like to know more about this service, please contact our sales team. For a complete list of all of the parts and price files we offer click here. If you can not see the file you require please contact our sales team who will be happy to help.

Customer Support Survey 2020

Customer Support Survey 2020

As a company, we want to provide you with the best possible products and services. In order to do so, we need feedback from you. We are using an independent marketing firm to carry out a brief survey with customers in order to better understand your views. You may be contacted over the next couple of weeks and the survey should take no more than 10 minutes or so. We would be grateful for any feedback to help us improve our service.

Your success is our priority.

Coronavirus Update

COVID-19

Coronavirus

Given the current circumstances in regard to the coronavirus situation, we have decided to take the following steps, in accordance with government advice, to protect our employees and customers. We aim to minimise the impact on our service whilst minimising direct face to face contact.

  • Our sales and software support teams will be working mainly from home for the time being but will continue to be able to provide email, telephone and remote support. If you have an on-site session booked, we will be contacting you to discuss whether it is appropriate to carry on with this or whether it should be done remotely or postponed.
  • Our hardware team will carry on working as normal for the time being but, again and as above, where there is an on-site visit arranged, we will contact you to discuss whether to continue with the arranged visit.
  • Our admin team will also be working as normal for the time being.

We would ask that as much contact as possible is conducted via the usual email addresses or our support form on this website rather than telephone to allow us to continue to provide the support required to you all.

In these unprecedented circumstances, we regret the necessity to take these steps but consider them to be an appropriate response at this time.

We genuinely wish all our clients and staff well in these trying times and hope that the virus and surrounding issues do not affect you adversely. Hopefully we can all stay healthy, both physically and financially, to flourish into the future.

As always, “Your success is our priority”.

#covid-19

Employees need emergency access to Platinum from home?

Here’s an option

Employees need emergency access to Platinum from home?

With growing concerns over the Coronavirus outbreak, Catalyst users may need emergency access Platinum from home. One solution for this is Google Remote Desktop, an application that will allow you to remotely access your work computer from home via an internet connection.

This application is free, and the only requirement is a Google account and for Chrome to be installed on both of the computers. However, due to lack of important features such as multi-monitor support, remote printing, and file drag-and-drop functions this should be considered a short term, emergency solution for staff that are required to be working from home for a short period of time.

For more information on how to use Google Remote Desktop please visit:

  • Please note, due to it being a third party software, any help or support required from Catalyst about Google Remote Desktop will be chargeable. Installation is very simple with very clear and easy instructions from Google and we envisage help won't be required.

If a long-term solution is required, please contact our sales team who will be happy to discuss your options. Depending upon your existing hardware setup, there may be a number of remote application options available to you.

#covid-19

Kubota Aftersales Solutions Conference 2020

Monday saw the start of a busy week for the Catalyst Team at the Kubota Aftersales Solutions Conference, held at Kubota HQ in Oxford. As soon as the door of the suppliers’ marquee opened at 4pm Monday afternoon the invited guests start flooding in, and for the rest of the afternoon the Catalyst staff were kept busy meeting lots of new dealers looking to see just how our software could help them succeed.

Kubota Aftersales Solutions Conference 2020

Tuesday remained just as busy in the marquee with a new wave of Kubota dealers from around the country attending the event. The Catalyst stand even had a visit from Kubota Parts Support Manager, Carey Crisp, who was instrumental in the planning of the event.

Catalyst would like to thank everyone who visited the Catalyst stand over the first 2 days of the event, and a special thanks to Kubota for hosting. We can’t wait for the rest of the week!

Kubota Aftersales Solutions Conference - Review

Every once in a while a new event comes along that gets the entire industry talking. It was clear to see that when Kubota announced their Aftersales Solutions Conference earlier in 2020 it was going to be an exciting and anticipated event. Every Kubota dealer from around the country was talking about the event, and clearly anticipation was high for what Kubota had planned.

Kubota Aftersales Solutions Conference 2020

Catalyst were excited to be invited by Kubota to this event, recognised as a supplier to their dealers that they believe to be integral in improving aftersales processes within dealerships.

It was clear upon arrival that the anticipation and buzz surrounding the event was well-placed as the dealership staff came flooding in to the suppliers’ tent when the doors opened on Monday afternoon. For the rest of the afternoon the Catalyst team were kept busy talking to dealership staff about how our system could help them succeed. There was even time to catch up with some old friends, including Kubota Parts Support Manager, Carey Crisp, who was part of the team responsible for the planning of the event. The next 3 days remained just as busy, and it was good to see a completely different crowd of people at the event every day, clearly interest in attending the event had been incredibly high.

Kubota Aftersales Solutions Conference 2020

Catalyst would like to thank everyone that visited our stand over the past week, with a special thanks to everyone at Kubota for hosting such an exciting and constructive event for the industry.

  • Important Announcement from Catalyst Computer Systems +

    I write to inform you that unfortunately and with immediate effect Mike Cameron has left the company and is therefore Read More
  • Perseus Operating Group of Constellation Software Inc. Acquires Catalyst Computer Systems +

    MOUNTSORREL, LOUGHBOROUGH, SEPTEMBER 1, 2020 – Catalyst Computer Systems, a leading business management software supplier to specialised trades and dealers, announced Read More
  • Catalyst Join Constellation Software Inc +

    The Catalyst Team are pleased to announce that Catalyst Computer Systems Ltd has been acquired by Constellation Software Inc. Constellation Read More
  • Hoco Parts +

    Just one of the many great features offered to Platinum users is our regularly updated parts & prices file service. These Read More
  • Customer Support Survey 2020 +

    As a company, we want to provide you with the best possible products and services. In order to do so, Read More
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  • Session Exchange Rates +

    It is now possible to set currency exchange rates by individual user session. These rates last only as long as Read More
  • Confirm Depot for Automatic Jobs +

    You now have the option as automatic "Unit Workshop" jobs are set up to support "Unit Sales" Sales Orders, to Read More
  • Extra Macro Hot Keys +

    You may now assign macros and buttons to a wider range of hot keys. Shift+Alt+0 to Shift+Alt+9 hot keys are Read More
  • New Token for Debt Letter Account Code +

    It is now possible to print the customer account code on debt letters. This is achieved by adding a new Read More
  • Multi-column Sorting +

    On-screen lists can now be sorted by multiple columns without the need to export to Excel. When viewing a list Read More
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