Granite House: Head Office

 Head Office

Directions

Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

First the great news. As of 10:00 this morning we are not aware that any of our clients have suffered from this high profile well publicised attack for "WannaCry" ransomware cyber attack.

Ransomware Cyber Attack

Why did our client base survive this attack? Hopefully our regular reminders about data backup, security, anti-virus software and e-mail spam filtering and keeping PC’s current, helped.

Primarily common sense, in order to be infected a user has to open a "dodgy" e-mail attachment. Hopefully we are all experienced enough not to do that. Secondly almost all of our clients are running operating systems which 'automatically update' and are supported by Microsoft. This particular piece of "Ransomware" exploits the "Eternal Blue" vulnerability in Microsoft Windows Operating Systems to spread across networks. Please be aware that Windows 98, XP and Vista are no longer Microsoft supported and thus will have this vulnerability to spreading the problem. See our Windows XP no longer supported article.

In general Ransomware is incredibly difficult to stop because it exploits human vulnerability. We all love e-mail and the ability to attach pictures and links. Ransomware exploits this. I urge all to be extra vigilant as this crime wave shows no sign of abating any time soon.

The surest method against this particular threat if you don't want to rely on human diligence is e-mail spam filtering and yes we do use this ourselves, do recommend, supply and install it.

Re old operating systems, please, please upgrade these PC’s. Catalyst makes this as painless as is possible by helping migrate your data and configure new PC’s to be part of your network.

  • Catalyst at Royal Highland Show 2018 +

    It was an early start for two members of the sales team yesterday morning as they made their way North, Read More
  • Triumph Dealer of the Year +

    Long standing users of Catalyst Platinum software, hardware and services, Total Triumph have been named Triumph Dealer of the Year Read More
  • Free vehicle advertising for Catalyst dealers on “The Bike Market”! +

    Advertising your vehicle stock on “The Bike Market” is free of charge for dealers using Catalyst Ian Sidney at The Read More
  • Motorcycle Expo 2018 Day Three +

    Day three at Motorcycle Trade Expo 2018 was another busy day for our team. Whilst some exhibitors reported “slow days” Read More
  • Motorcycle Expo 2018 Day Two +

    Day 2 at expo has been a great day to chat in depth with our loyal and long standing customers, Read More
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  • Emailing Stored Files +

    You can now compose an email from the "Media" tab attaching a stored file. This requires the "SXMail" module to Read More
  • Retention Centre +

    This program has had a thorough beneath the surface re-work so that under most circumstances it will be substantially faster Read More
  • Attention Grabber in upload to AutoTrader +

    The upload to AutoTrader now includes an Attention Grabber for each of your vehicles. This is a 30 character subtitle Read More
  • Platinum Online & Platinum Mobile POD Managers +

    You can now optionally display the remarks text block on logistics jobs in both Platinum Online & Platinum Mobile. Whether Read More
  • Platinum Picking List Numbers and Pick Bins +

    You can now filter your list of items to pick in Platinum Online by specifying the picking list they were Read More
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