Granite House: Head Office

 Head Office

Directions

Catalyst Computer Systems Ltd.
Granite House,
58 Loughborough Road,
Mountsorrel,
Leicestershire,
LE12 7AT.
 Telephone +44(0)116 230 1500
 Fax +44(0)116 230 1522
 Sales sales@catalyst-uk.com
 Software support@catalyst-uk.com
 Hardware ITServices@catalyst-uk.com
 FAQ's, Guides, Hints, Tips, Advice and more Knowledge Base
Office hours are 9:00am to 5:30pm Monday through Friday (for emergency out of hours support see 'Out of Hours' below).

Out of Hours See here for details.
Urgent Weekend Hotline:  +44(0)781 804 4086
Emergency Out of Hours:  emergency@catalyst-uk.com

Our online Knowledge Base is a 24/7 help system linked to directly from within Platinum to give you context sensitive assistance where you need it most. There are various categories and a search designed to help you find the answer you are looking for.

  • We are constantly adding on a daily basis to our Knowledge Base to help you gain the maximum out of your Platinum DMS.
  • There are now over 700 knowledge base articles (the FAQ section alone stands at over 300 articles) on every aspect of using Platinum. There are also over 1500 reference articles for the Report Generator and over 600 reference articles for the Data Import providing a comprehensive reference guide for using powerful Report Generator and Data Import modules (See our training page for details of up and coming training courses on the Report Generator, we are hosting both beginner and advanced user courses or the next couple of months).
Getting Started

If you haven’t had a look around on the Knowledge Base click here and get started.

  • Catalyst at Royal Highland Show 2018 +

    It was an early start for two members of the sales team yesterday morning as they made their way North, Read More
  • Triumph Dealer of the Year +

    Long standing users of Catalyst Platinum software, hardware and services, Total Triumph have been named Triumph Dealer of the Year Read More
  • Free vehicle advertising for Catalyst dealers on “The Bike Market”! +

    Advertising your vehicle stock on “The Bike Market” is free of charge for dealers using Catalyst Ian Sidney at The Read More
  • Motorcycle Expo 2018 Day Three +

    Day three at Motorcycle Trade Expo 2018 was another busy day for our team. Whilst some exhibitors reported “slow days” Read More
  • Motorcycle Expo 2018 Day Two +

    Day 2 at expo has been a great day to chat in depth with our loyal and long standing customers, Read More
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  • Emailing Stored Files +

    You can now compose an email from the "Media" tab attaching a stored file. This requires the "SXMail" module to Read More
  • Retention Centre +

    This program has had a thorough beneath the surface re-work so that under most circumstances it will be substantially faster Read More
  • Attention Grabber in upload to AutoTrader +

    The upload to AutoTrader now includes an Attention Grabber for each of your vehicles. This is a 30 character subtitle Read More
  • Platinum Online & Platinum Mobile POD Managers +

    You can now optionally display the remarks text block on logistics jobs in both Platinum Online & Platinum Mobile. Whether Read More
  • Platinum Picking List Numbers and Pick Bins +

    You can now filter your list of items to pick in Platinum Online by specifying the picking list they were Read More
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