Platinum can now automatically scan your existing customer database for matches when new web customers are downloaded from your eBay and other e-commerce websites.
This new feature happens automatically as new web orders are downloaded and imported into your "Sales Order Processing" system, and can also be initiated on-demand by using the "Sales Ordering" -> "Review Pending Web Customers" option.
Platinum will automatically create new customer records when no match is found and assign to existing records when there is an exact match. If there is any doubt then Platinum will show you the details and let you decide.
- For more information see How do I Review New Web Customers?.