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Electronic Program Updates

As a user of our software you are probably entitled to update it to the latest version at any time, the only proviso being that the software is covered by current software maintenance. To have current maintenance, the software should be within it’s original cover period from sale (usually a year), under maintenance contract or under a rental agreement.

  • We are continually refining and developing our software. Updates can be done on as much as a daily basis. We don't 'hold back' software for specific release dates - our software is released as and when it has been written and tested.

Click here for instructions on how to install your program update.

  • Keep up to date with the latest software changes with our news.

Platinum now supports the revised VAT treatment of caravans that are longer than 7 metres (m) or wider than 2.55 m, and which do not meet British Standard 3632:2005 (mainly static and large touring caravans). This change comes into effect as of 06/04/2013, and when Platinum is used on or after that date, the new rules will be applied.

  • If your business involves the sale of caravans as described above, you will need to configure your system to indicate which VAT rate to use for the "Reduced Rate" (5% at the time of writing). To do this you should navigate to "Vehicle Sales" -> "Maintenance Options" -> "Parameters" -> "Invoicing - Sale Vehicle", against "Reduced V.A.T. Rate".
  • The hopefully small number of new vans affected which were purchased prior to that date, but which have not been sold yet will need to have the purchase VAT manually adjusted on the vehicle details in order that Platinum can calculate sales VAT in the correct ratio.

If you have any queries please contact your Platinum dealer or contact our support team on (0116) 230 1500 or by using our website support contact page.

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