We changed to Catalyst at the start of October this year and simply can’t believe the difference already. Our knowledge of the system is limited only by our lack of experience so far. We are so very impressed with the way this system guides you through processes and explains options at every stage.
We almost laugh now at the speed the system is customised to our needs. Our experience so far is: We explain the need for the system to show a certain detail and as we are finishing our request a button has magically been added to effect the change required. (Simply first class).
This system is tailor made for us it’s so adaptable and all our requests are met with positivity.
The support centre is second to none. We receive a return phone call promptly during which our questions and queries are answered and solved with speed.
It’s so refreshing to have an in depth system that is so straight forward to use and reports so well.
Looking forward to gaining more experience with Catalyst and discovering the full extent of what the system can do.
Great work guys.
Marion Forbes at Victor Devine & Co Ltd.