Electronic Program Updates

As a user of our software you are probably entitled to update it to the latest version at any time, the only proviso being that the software is covered by current software maintenance. To have current maintenance, the software should be within it’s original cover period from sale (usually a year), under maintenance contract or under a rental agreement.

  • We are continually refining and developing our software. Updates can be done on as much as a daily basis. We don't 'hold back' software for specific release dates - our software is released as and when it has been written and tested.

Click here for instructions on how to install your program update.

  • Keep up to date with the latest software changes with our news.

Credit Charges

Platinum now supports the "Credit Charge" method of encouraging prompt payment of your invoices, by levying an additional charge after a certain period of time if payment is not received.

  • System parameters for setting this up can be found in "Reports & Parameters" -> "Maintenance Options" -> "System Administrator" -> "Add or Edit Credit Charge Options", and once enabled tuned by customer on a new "Credit Charge" tab in "Customer Properties".

Platinum Mobile

A secure Android application designed to collect data in remote locations where even a phone signal may not be available.

Once registered Platinum Mobile will operate with or without an internet connection, automatically downloading and uploading information when the internet is available.

  • Included in this first release

    Proof of Delivery upload with automatic status change for our Logistic & Haulage users.

    Working in a similar way to Platinum Online's "POD Manager" option, Platinum Mobile allows your drivers to take Proof of Delivery images even when there is no signal and are not connected to the internet. The Proof of Deliveries are then uploaded to Platinum automatically as the internet becomes available.

  • See here for more details.

Part Exchange Outstanding Finance

Where a vehicle is taken in part exchange, and comes with an outstanding finance balance, you will now be able to enter the finance company account code and an invoice will be raised on your purchase ledger to allow you to keep track of to whom the balance is owed.

  • The finance account, as well as the date the finance is due for payment, may be entered for non-stock as well as stock part exchange vehicles.

The finance account and finance due date have been added to the report generator, allowing you to report on outstanding finance.


  • Purchased From.
  • Purchsase Dates.

Extra Columns - Add or Edit Workshop Jobs

Job search has been improved by the addition of extra information.

  • Customer name, vehicle and the first line of the brief job description have been added to the job list displayed.

Platinum Online Order Picking

The Platinum Online "Pick Orders" option allows you to pick sales orders on your mobile device without having to print a picking list from Platinum first.

You can pick items simply by scanning barcodes which makes the picking process much simpler and quicker, so if you do not already use a barcode scanner to validate order picking now would be a great time to start.

Job Planning Editing Legs

It is now possible to edit the main job of a leg you have highlighted on the "Job Planning" screen.

Security has been added to prevent the misuse of the feature to set a job as invoiced or to remove an invoice from the job.

Highlighted Mandatory Items

Items on the following property screens are now highlighted if they are mandatory.

  • Stock Properties
  • Vehicle Properties
  • Workshop Job Propertie
  • Logistics Job Properties
  • Logistics Standard Text Properties
  • Sales Prospect Properties

Vehicle Handovers

A new option, "Vehicle Handovers", has been added to the "Vehicle Sales" main menu. This new option allows you to create appointments for members of staff to hand sold vehicles over to the buyer.

You can set up criteria for vehicles which must be fulfilled before a vehicle is considered "ready for handover".

You must also have the "Personnel Planning" module installed to benefit from this feature.

eBay Motors Pro ad customisation

The layout of your ads sent to be listed on eBay Motors Pro can now be configured. The Title, Sub Title and main Description body can all be amended to include the details from your vehicles that you want, in the form that you want them.

You can create separate layouts for different vehicle types (cars, motorcycles, etc.) or different sites/locations or a combination of both.

Finally, if you have your own eBay shop on which your eBay Motors Pro ads are also placed, then you can specify which shop category your listings should be published. Again, this can be configured separately for different vehicle types and/or sites.

These new options are accessed via your Platinum Online, see below for how to connect if you have not done so already. For more information about this new option, see How do I customise my eBay Motors Pro listings?.

eBay Motors Pro multiple companies

If you have a multi-company organisation in Platinum it is now possible to combine the eBay Motors Pro ads from all companies into a single listing to one eBay Motors Pro account.

For more information contact your Platinum dealer or contact our support team on (0116) 230 1500 or by using our website support contact page.

Vehicle Search - Days in Stock

For vehicles with an "In Stock" status, the number of days in stock is now shown in an additional column in the vehicle search.

New vehicles also have their payment due and early settlement dates shown.

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