Electronic Program Updates

As a user of our software you are probably entitled to update it to the latest version at any time, the only proviso being that the software is covered by current software maintenance. To have current maintenance, the software should be within it’s original cover period from sale (usually a year), under maintenance contract or under a rental agreement.

  • We are continually refining and developing our software. Updates can be done on as much as a daily basis. We don't 'hold back' software for specific release dates - our software is released as and when it has been written and tested.

Click here for instructions on how to install your program update.

  • Keep up to date with the latest software changes with our news.

SSP Properties

The "SSP Properties" has been given the windows look and feel.

  • As this part of Platinum has been given the Windows look-and-feel the Home (on-line help) and End (functions) keys now work the way Windows uses them (i.e. Home goes to the beginning of whatever you are accepting and End goes to the end) so you should use the alternative help keys listed below:
    • The F11 key should be used for the on-line help.
    • The F12 key or the "Functions" menu should be used to access the function keys available.
    • Buttons have been given a shortcut key (F?) for use in Macros and anyone not wanting to use the mouse.
    • Windows may be repositioned and changed in size - these changes will be remembered from one Platinum session to another.
    • The columns in lists can be moved or resized by dragging the heading for the column you wish to configure - these changes will be remembered from one Platinum session to another.
    • Any tabs can be moved by dragging the heading for the tab to the new position - this new position will be remembered from one Platinum session to another.

Platinum Mobile Pull-to-Refresh

Pull-to-refresh has been added to Platinum Mobile and replaces the [Refresh] button in the "POD Manager" option. Future options for Platinum Mobile will also make use of this exciting feature.

  • To use pull-to-refresh, simply swipe to the top of the page and then pull the page down. When the arrow changes direction, let go and the page will refresh.

Platinum Mobile Workshop Activity Manager

The new Platinum Mobile "Activity Manager" option allows your technicians to record labour and add images, parts used and notes for parts required to a job even when they are not connected to the internet. Unproductive time can also be recorded from within this option. The recorded activities will be uploaded to Platinum automatically as soon as Platinum Mobile is connected to the internet, allowing your technicians to work in the remotest of locations.

Assigning Technicians to Schedule Records

In addition to allocating a Skill to a Workshop Schedule record, you can now allocate a specific Technician Labour Code. This will be shown in the Workshop Diary, allowing you to see who's assigned to work on what jobs.

Vehicle Deposits - Overhaul

The "Vehicle Deposits" has been given the windows look and feel.

In the new "Vehicle Deposits" and "Stock Deposits", you are now presented with the list of payment centres, simplifying the process of choosing the one you need.

  • As this part of Platinum has been given the Windows look-and-feel the Home (on-line help) and End (functions) keys now work the way Windows uses them (i.e. Home goes to the beginning of whatever you are accepting and End goes to the end) so you should use the alternative help keys listed below:
    • The F11 key should be used for the on-line help.
    • The F12 key or the "Functions" menu should be used to access the function keys available.
    • Buttons have been given a shortcut key (F?) for use in Macros and anyone not wanting to use the mouse.
    • Windows may be repositioned and changed in size - these changes will be remembered from one Platinum session to another.
    • The columns in lists can be moved or resized by dragging the heading for the column you wish to configure - these changes will be remembered from one Platinum session to another.
    • Any tabs can be moved by dragging the heading for the tab to the new position - this new position will be remembered from one Platinum session to another.

Credit Charges

Platinum now supports the "Credit Charge" method of encouraging prompt payment of your invoices, by levying an additional charge after a certain period of time if payment is not received.

  • System parameters for setting this up can be found in "Reports & Parameters" -> "Maintenance Options" -> "System Administrator" -> "Add or Edit Credit Charge Options", and once enabled tuned by customer on a new "Credit Charge" tab in "Customer Properties".

Platinum Mobile

A secure Android application designed to collect data in remote locations where even a phone signal may not be available.

Once registered Platinum Mobile will operate with or without an internet connection, automatically downloading and uploading information when the internet is available.

  • Included in this first release

    Proof of Delivery upload with automatic status change for our Logistic & Haulage users.

    Working in a similar way to Platinum Online's "POD Manager" option, Platinum Mobile allows your drivers to take Proof of Delivery images even when there is no signal and are not connected to the internet. The Proof of Deliveries are then uploaded to Platinum automatically as the internet becomes available.

  • See here for more details.

Part Exchange Outstanding Finance

Where a vehicle is taken in part exchange, and comes with an outstanding finance balance, you will now be able to enter the finance company account code and an invoice will be raised on your purchase ledger to allow you to keep track of to whom the balance is owed.

  • The finance account, as well as the date the finance is due for payment, may be entered for non-stock as well as stock part exchange vehicles.

The finance account and finance due date have been added to the report generator, allowing you to report on outstanding finance.

Variables

V26
  • Purchased From.
V28
  • Purchsase Dates.

Extra Columns - Add or Edit Workshop Jobs

Job search has been improved by the addition of extra information.

  • Customer name, vehicle and the first line of the brief job description have been added to the job list displayed.

Platinum Online Order Picking

The Platinum Online "Pick Orders" option allows you to pick sales orders on your mobile device without having to print a picking list from Platinum first.

You can pick items simply by scanning barcodes which makes the picking process much simpler and quicker, so if you do not already use a barcode scanner to validate order picking now would be a great time to start.

Job Planning Editing Legs

It is now possible to edit the main job of a leg you have highlighted on the "Job Planning" screen.

Security has been added to prevent the misuse of the feature to set a job as invoiced or to remove an invoice from the job.

Highlighted Mandatory Items

Items on the following property screens are now highlighted if they are mandatory.

  • Stock Properties
  • Vehicle Properties
  • Workshop Job Propertie
  • Logistics Job Properties
  • Logistics Standard Text Properties
  • Sales Prospect Properties
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  • Sales Order Dispatch - Consignment Numbers +

    The "Sales Order Dispatch" now allows you to specify individual consignment numbers for each package if required. See our Knowledge Read More
  • Sales Order Dispatch +

    A new menu option has been added to "Sales Order Processing", "Sales Order Dispatch", designed to assist you in packaging Read More
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