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Electronic Program Updates

As a user of our software you are probably entitled to update it to the latest version at any time, the only proviso being that the software is covered by current software maintenance. To have current maintenance, the software should be within it’s original cover period from sale (usually a year), under maintenance contract or under a rental agreement.

  • We are continually refining and developing our software. Updates can be done on as much as a daily basis. We don't 'hold back' software for specific release dates - our software is released as and when it has been written and tested.

Click here for instructions on how to install your program update.

  • Keep up to date with the latest software changes with our news.

Faster Vehicle Chassis/VIN searches

If you commonly search for vehicles using the last few characters of the Chassis or VIN number, you can now speed up your search times by including that information in what we term the "Vehicle Cross Reference File".

  • Before rebuilding your vehicle cross reference to include this information, you should check the setting in "Vehicle Sales" -> "Maintenance Options" -> "Parameters" -> "General Parameters" -> "Chassis/VIN Search Digits" which defaults to '6'.

Date of Birth - Vehicle Sales Documents

In response to user feedback, the system will now only check the customer's "Date of birth" at invoice time, where the sale vehicle has a registration number filled in, and the system is UK based (using 'GBP' base currency).

Sales/Purchase Ordering

If you run a multi site operation, you may now specify a site code for each order. This can be used to print a different logo on order processing documents, and in the range for "Add/Edit/Process Orders" and "Order Invoicing".

The site is also available in the "Report Generator" and the "Data Import".

Add/Edit/Process Orders


When amending an order and a modification to an item causes it to fall outside the range you specified, it will no longer be removed from the list straight away, thereby enabling you to make any further changes you need. The order items list will be refreshed only when you exit from the current order.

Add/Edit/Process Orders Range

The range you specify will be remembered by the "Add/Edit/Process Orders" option between sessions.

You may now specify the stock depot to view items for, and the depot in use will be listed in the orders list, or "Multiple" if there are multiple depots on the order.

Real Time Labour Logging

Technician codes entered by the user are now checked with upper and lower case matches.

Technicians are now prevented from adding labour to an invoiced job if they do not have the security clearance to do so.

Stock items added by the Real Time Labour Logging now have information in the notes showing the user who added it, as well as the date and time it was added.

The title is now displayed on the Labour Activity Report.

Standard Job Pricing and Booking

A new option is available in the "Vehicle Workshop", "Job Pricing". This revolves around your Standard Jobs setup and allows you to price up jobs or combinations of jobs for customers, and book them into the diary if the customer agrees to the work.

"Simple" Vehicle Amendments

The "simplified" vehicle amendments presented when you do not have the "Vehicle Sales" module, or when you elect to access only a limited subset of a vehicle's full options when in the "Vehicle Workshop", now includes the same "Vehicle", "Details", "Servicing" and "Warranty" tabs as the full amendments option. It was decided the additional information, especially the "Warranty" tab, could be of use in the workshop, when calculating service dates and checking warranty terms etc.

KTM EPC support

Platinum can now integrate with the Parts Catalogue and Ordering System.

Kawasaki EPC support

Platinum can now integrate with the Kawasaki EPC shopping basket system. Shopping baskets can be downloaded from the Kawasaki EPC and imported into Platinum to the "Stock Control", "Vehicle Workshop" and "Order Processing" systems.

Nominal Transaction Descriptions

Nominal Transacions now have a description length of up to 30 characters (doubled from 15).

  • This update will involve a file conversion, which will run once only: the first time Platinum is used after this update. It may take some time, depending on how heavily the relevant area of the system is used, but will only be necessary the first time you use the software after this update.

Diary Entries

  • The diary summary screen has been made stretchable.

    • You will now able to see more employees and days as you stretch downwards and see a day in more detail as you stretch across.
    • If you stretch the screen wide enough, you will now be able to see the address of the appointment you are viewing.
    • The range is now remembered from the last time you used the diary.
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