Electronic Program Updates

As a user of our software you are probably entitled to update it to the latest version at any time, the only proviso being that the software is covered by current software maintenance. To have current maintenance, the software should be within it’s original cover period from sale (usually a year), under maintenance contract or under a rental agreement.

  • We are continually refining and developing our software. Updates can be done on as much as a daily basis. We don't 'hold back' software for specific release dates - our software is released as and when it has been written and tested.

Click here for instructions on how to install your program update.

  • Keep up to date with the latest software changes with our news.

Payroll Year-Start 2018/19

Changes to Platinum's "Payroll" module that allow you to start processing the year 2018/19, including:

  • Printed report P11 has been updated for the new tax year.
  • Updated UK PAYE tax rates and bandwidths for 6th April.
  • Updated Scottish PAYE tax rates and bandwidths for 6th April.
  • If you have an always-on Internet connection then any updates to the PAYE tax rates through the year will be downloaded automatically.
  • Updated Class 1 National Insurance Contributions rates.
  • The system now automatically changes an employee's National Insurance category letter when they turn 16, when they turn 21, when they turn 25 (if they are using the apprentice under-25 category letter) and when they reach state retirement age (which is determined automatically from their gender and date of birth).
  • Updated SSP rates.
  • Updated SMP/SAP/SPP/ShPP rates.
  • Updated Collection of Student Loans "Plan 1" and "Plan 2" thresholds.
  • Operating PAYE in real time, aka Real Time Information - or RTI:

    • Full Payment Submission (FPS), which happens automatically when you close off a period, has been updated for the year 2018/19.
    • Employer Payment Summary (EPS) has been updated for the year 2018/19 (to clarify this, the year is included in the option name).
    • If you have not yet submitted your final EPS for 2017/18 then you can still do this by selecting the "2017/18 Final submission for the year" box, or going to "End of Year Payroll Routines" -> "Employer Payment Summary".
  • For employers who have chosen to opt in to the new system of deducting tax for certain expenses and benefits in kind through the payroll, you must now record details of company car and fuel benefits in the payroll to be included in your Full Payment Submissions (FPS). Platinum's "Payroll" module now supports this. See How do I Record Benefits in Kind? for more information.
  • The Payroll menu options have been reorganised and simplified to make it easier to get to the essential Employer Payment Summary (EPS) option.
  • See Payroll End of Year for more information, including details of changes you must make yourself that are not handled automatically, including:

    • Altering employee tax codes.
    • Increasing Automatic Enrolment pension contributions.

Platinum Online & Platinum Mobile Workshop Activity Managers

The Platinum Online & Platinum Mobile "Activity Manager" options now allow you to enter a quantity when adding parts to a job. Simply enter the quantity of the part being added at the same time as adding a part to a job to use this feature.

Additionally, the start and end (deadline) times have been added to the job details to help your technicians see what their schedule for the day looks like.

Payroll Updates - Year-End 2017/18

Changes to Platinum's "Payroll" module that allow you to process your end-of-year 2017/18, including:

  • Printed report P60 has been updated for this year's stationary.
  • "Monthly Procedures/Reports" -> "Internet Filing of Returns" is ready to support the final EPS for the 2017/18 year.

  • Look out for the 2018/19 Year-Start update coming soon! This will allow you to move on to start processing the new payroll year, including updates to the system of operating PAYE in real time, aka Real Time Information - or RTI.

Platinum Online Image Managers

You can now set whether an image is to be published or not in the "Image Managers" for Vehicles and Stock. A tick icon in the bottom right corner indicates that an image is to be published, and tapping or clicking on an image will bring up a button allowing this to be toggled.

You can now also reorder images using drag and drop. Simply use your mouse or your finger on a touch screen to drag an image to a new location in the list and the image order is automatically updated. This feature has been added to all of the "Image Managers" in Platinum Online.

Platinum Online and Platinum Mobile Activity Managers

The "Activity Manager" options in both Platinum Online and Platinum Mobile now optionally allow your technicians to see all jobs rather than just those that they have been allocated to in the schedule. This could be useful if your technicians jump between jobs depending on time constraints and other variables.

  • This new behaviour is turned off by default and is controlled by a new system setting "Show only jobs allocated to the technician". Additionally you can also set whether previous and/or future jobs should be shown with the "Show jobs scheduled x days before today" and "Show jobs scheduled x days after today" system settings.

Platinum settings can be found and set in "Reports & Settings" -> "Maintenance Options" -> "System Administrator" -> "Platinum Settings". Depending on how your software is configured you may require "System Administrator" status to access this option.

Logistics Document Production

The "Invoice Production" option has been renamed To "Invoice & Credit Production" and has been given the Windows "look-and-feel".

  • It is now possible to easily produce credits for jobs that have been invoiced in error.
  • As this part of Platinum has been given the Windows look-and-feel the Home (on-line help) and End (functions) keys now work the way Windows uses them (i.e. Home goes to the beginning of whatever you are accepting and End goes to the end) so you should use the alternative help keys listed below:
    • The F11 key should be used for the on-line help.
    • The F12 key or the "Functions" menu should be used to access the function keys available.
    • Buttons have been given a shortcut key (F?) for use in Macros and anyone not wanting to use the mouse.
    • Windows may be repositioned and changed in size - these changes will be remembered from one Platinum session to another.
    • The columns in lists can be moved or resized by dragging the heading for the column you wish to configure - these changes will be remembered from one Platinum session to another.
    • Any tabs can be moved by dragging the heading for the tab to the new position - this new position will be remembered from one Platinum session to another.

Purchase Order Export Report / Feridax EDI

Platinum now has the facility to specify an "Order export report" on the "Supplier Properties" - "Ordering" tab.

This report is accessible from "Add/Edit/Process Purchase Orders" at the order or order item listing, and is intended to output items on the current order in whatever format the supplier requires, usually for the purpose of creating an electronic order.

Given the flexibility of the "Order Processing" "Reports & Settings" the facility as a whole should be adaptable to a wide range of requirements.


This modification enables online ordering from Feridax, and a standard report has been issued to produce a file suitable for their "Quick Order" function.

Vehicle Sales Delivery Addresses

The facility for storing and retrieving alternative delivery addresses for customers has been extended from "Stock Control" to the "Vehicle Sales".

Alternative delivery addresses may be specified for each sale on the "Print and Summary" tab and printed on sales documents.

  • This update will involve a file conversion, which will run once only: the first time Platinum is used after this update. It may take some time, depending on how heavily the relevant area of the system is used, but will only be necessary the first time you use the software after this update.

Stock Range Creation

It is now possible to copy an existing stock line to create an entire range of related stock. Details of code and description variants are entered and from this a whole stock range can be produced in moments.

The feature is accessed from the stock code field in the stock amendment screen in the same location that the conventional stock copy is available. This new feature down is accessed using the key Alt+F9.

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