Electronic Program Updates

As a user of our software you are probably entitled to update it to the latest version at any time, the only proviso being that the software is covered by current software maintenance. To have current maintenance, the software should be within it’s original cover period from sale (usually a year), under maintenance contract or under a rental agreement.

  • We are continually refining and developing our software. Updates can be done on as much as a daily basis. We don't 'hold back' software for specific release dates - our software is released as and when it has been written and tested.

Click here for instructions on how to install your program update.

  • Keep up to date with the latest software changes with our news.

Workshop Job Mileage

It had been reported that using "Add/Edit Vehicle" from the "Vehicle" field would reset the "Mileage" on the Job to Zero even if the "Vehicle" did not change. This has been corrected to only reset the "Mileage" if the "Vehicle" code changes.

Real Time Labour Logging

The "Vehicle Workshop" Real Time Labour Logging screen has been given the windows look and feel.

  • As this part of Platinum has been given the Windows look-and-feel the Home (on-line help) and End (functions) keys now work the way Windows uses them (i.e. Home goes to the beginning of whatever you are accepting and End goes to the end) so you should use the alternative help keys listed below:
    • The F11 key should be used for the on-line help.
    • The F12 key or the "Functions" menu should be used to access the function keys available.
    • Buttons have been given a shortcut key (F?) for use in Macros and anyone not wanting to use the mouse.
    • Windows may be repositioned and changed in size - these changes will be remembered from one Platinum session to another.
    • The columns in lists can be moved or resized by dragging the heading for the column you wish to configure - these changes will be remembered from one Platinum session to another.
    • Any tabs can be moved by dragging the heading for the tab to the new position - this new position will be remembered from one Platinum session to another.

You are now able to set up the labour logging so that instead of directly creating a new labour job item each time a technician logs off a job, the time spent is allocated against existing labour items on the job. A technician can do this by scanning a barcode for the labour item when he logs on instead of scanning one for the job as a whole. By doing this and by using the new reporting tools available, you will be able to more easily identify the strengths and weaknesses of your workshop.

You are now able to log "downtime" for a technician; the time that is not spend working on a particular job. A colour coded overview shows what each technician is currently doing.

A technician is now able to add stock items to the job he is working on simply by scanning its barcode.

There is now a "Labour Activity Report" that shows a list of activity for each technician over a designated time period and a summary of the total time spend on each type of activity as a summary.

Extra Analysis Positions for Logistics

The number of analysis positions has increased from three to nine. This gives more freedom to further filter and categorise jobs.

Personnel Planning Privacy Groups

Alongside the "Private" option in "Tasks Outstanding" (as well as, now, "Diary Entries") you can now specify a "Privacy Group". This is a group to which you can add other users who you want to be able to see the private task or diary entry in question.

  • Privacy Groups and group membership can be maintained either through the new option in "Reports & Parameters" -> "Maintenance Options" -> "System Administrator" -> "Add or Edit Privacy Groups", or via F6 on the "Personnel Planning" page of "User Maintenance".

Customer Retention

It is now possible to optionally configure the vehicle sales areas of the customer retention centre to prompt customer follow up by the specific sales person who sold the vehicle.

Logistics Time Importing

The import now recognises and allows you to import times in the format HH:MM as well as HHMM.

Workshop Retention Centre

A fault which allowed occasional duplication of workshop job and vehicle sale related retention actions has been fixed.

Account Code Creation

"Add or Edit Customers/Suppliers" was forcing new account codes to be of the format ABC123 (i.e. 3 letters followed by three numbers) when the system was configured to have no account code formating.

Logistics Web Link

It is now possible to import and export logistics jobs to and from your website using the new Logistics Web Link.

  • Please contact your Platinum dealer or our sales team on (0116) 230 1500 or by using our website sales contact page to find out how your customers can view the status of their jobs in your Platinum system by having your website link directly to your Platinum "Logistics Management" System.

    • Customers can request Job information (including Proof of deliveries).
    • Customers can place new jobs directly from your website.

Workshop Job Amendments

Vehicle information displayed on the job details screen now includes service and MOT due dates.

  • This information is coloured in order to attract attention when appropriate.

Defaulting of Logistics Analysis Codes

It is now possible to default job analysis codes from account analysis codes.

  • This feature requires configuration within the logistics parameters before use.

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